YES Utah Heating, Air, Plumbing and Electric

The reviews for YES Utah Heating, Air, Plumbing and Electric reveal a polarized sentiment regarding their services. While several customers praised the quick and professional response of technicians, particularly in emergency air conditioning situations, many others articulated significant dissatisfaction with aspects such as customer service, transparency, and pricing practices. The overwhelming ... Read more

The reviews for YES Utah Heating, Air, Plumbing and Electric reveal a polarized sentiment regarding their services. While several customers praised the quick and professional response of technicians, particularly in emergency air conditioning situations, many others articulated significant dissatisfaction with aspects such as customer service, transparency, and pricing practices. The overwhelming sentiment from negative reviews points to experiences of perceived dishonesty, excessive upselling, and poor communication. Several reviews highlight situations where customers felt they were misled regarding costs and service quality, leading to a general impression of the company as inconsiderate of customer needs. Conversely, positive experiences typically center around prompt service and knowledgeable technicians. Overall, customer satisfaction appears to be inconsistent, with a notable split between emergency service satisfaction and dissatisfaction arising from regular or scheduled services. Read less