Bess John Plumbing & Heating
2.3 /5 (3 Reviews Analyzed)
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FollowWorkman Score
77.5/100
Based on
118 reviews analyzed
Angi
Thumbtack
Google
Score Data Quality
Strong evidence
All dimensions well covered
Overview of Company Customer Sentiment Analysis in March
The reviews for Bess John Plumbing & Heating present a mixed sentiment. On one hand, there are customers highlighting the company's unreliable service and lack of communication, particularly after a change in ownership. These reviews express frustration and disappointment toward the delays and unprofessionalism encountered. On the other hand, a contrasting perspective offers praise for their hones... Read more
Services Offered Verified by Business
Gas line installation
Gas line repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Workman Score
- Price-friendly
60%
- Professionalism
40%
- Experience
50%
- Completion
70%
Overview of Company Customer Sentiment Analysis in March
The reviews indicate a significant divide in customer sentiment about Bess John Plumbing & Heating, especially following a shift in ownership. A few key themes emerge:Service Reliability: Multiple customers reported issues with timeliness, noting that they were left waiting well past the scheduled appointment window without any prior communication. This lack of respect for the customers