Walker Plumbing, Heating & Air

Walker Plumbing demonstrates strong professionalism (82.5) with consistent praise for punctuality, friendliness, and technical knowledge across 38 reviews. However, pricing is a critical weakness (52.0), with 22 reviews explicitly criticizing costs as excessive, with multiple customers reporting 50-300% markups compared to competitors. Project completion scores moderately (71.0) with several conce... Read more

Walker Plumbing demonstrates strong professionalism (82.5) with consistent praise for punctuality, friendliness, and technical knowledge across 38 reviews. However, pricing is a critical weakness (52.0), with 22 reviews explicitly criticizing costs as excessive, with multiple customers reporting 50-300% markups compared to competitors. Project completion scores moderately (71.0) with several concerning cases of incomplete work, missed appointments, and failed repairs requiring callbacks. Experience is solid (81.0) with technicians frequently praised for skill and knowledge, though some reviews document poor workmanship and upselling tactics. The company excels at responsiveness and courtesy but struggles significantly with value proposition and follow-through on complex jobs. Read less