Superior Water & Air

Superior Water and Air shows significant inconsistency across dimensions. While technicians demonstrate solid professionalism and technical expertise when present (72.5 and 75.0 respectively), the company is severely hampered by chronic pricing complaints and project completion failures. Pricing emerges as the weakest dimension (45.0), with numerous reviews citing markups of 100-300% above competi... Read more

Superior Water and Air shows significant inconsistency across dimensions. While technicians demonstrate solid professionalism and technical expertise when present (72.5 and 75.0 respectively), the company is severely hampered by chronic pricing complaints and project completion failures. Pricing emerges as the weakest dimension (45.0), with numerous reviews citing markups of 100-300% above competitor quotes and lack of transparency. Project completion (58.0) is undermined by frequent no-shows, rescheduling failures, and poor follow-through on callbacks. The company's administrative and scheduling processes appear fundamentally broken, creating customer frustration that overshadows individual technician quality. Read less