S&S Mechanical - Plumbing Heating Cooling

S&S Mechanical demonstrates significant and consistent performance issues across all dimensions. Professionalism is undermined by poor communication (missed appointments, unreturned callbacks), unprofessional behavior (technician appearing unwell), and inconsistent service quality. Pricing is a major concern with multiple reviews citing excessive labor charges, inflated service quotes, and dispute... Read more

S&S Mechanical demonstrates significant and consistent performance issues across all dimensions. Professionalism is undermined by poor communication (missed appointments, unreturned callbacks), unprofessional behavior (technician appearing unwell), and inconsistent service quality. Pricing is a major concern with multiple reviews citing excessive labor charges, inflated service quotes, and disputed billing practices. Project completion is severely compromised by incomplete initial repairs requiring callbacks, extended troubleshooting spanning months with 7 visits for a single issue, and failure to honor warranty commitments. Technical experience is questionable given the pattern of misdiagnosis, poor workmanship (uncapped wires left in attic), and high technician turnover suggesting inadequate training or poor working conditions. The company's track record shows a pattern of creating problems rather than solving them. Read less