Cox Plumbing

The reviews for Cox Plumbing highlight a mix of both positive and negative experiences. Positive comments revolve around specific plumbers like Rod, who is described as "fantastic," quick in diagnosis, and delivering excellent service. These individuals contributed to a positive impression on a small subset of customers. Conversely, a major theme in the negative reviews is the lack of reliability... Read more

The reviews for Cox Plumbing highlight a mix of both positive and negative experiences. Positive comments revolve around specific plumbers like Rod, who is described as "fantastic," quick in diagnosis, and delivering excellent service. These individuals contributed to a positive impression on a small subset of customers. Conversely, a major theme in the negative reviews is the lack of reliability and accountability from the company. Several customers report issues with delayed responses, missed appointments, and poor communication from the management side. For instance, multiple reviews mentioned the struggles with scheduling appointments, along with the frustration of waiting for callbacks that never came. This inconsistency and lack of commitment left customers feeling neglected and dissatisfied, diverging significantly from the positive experiences shared by others. Another critical aspect highlighted by several users pertains to issues with the quality of workmanship. Reviews included serious concerns regarding safety, as noted in one instance where improper installation of a water heater led to a gas leak, requiring intervention from a gas company. Such critical situations raise red flags about the company Read less