Big Rock Plumbing
1.0 /5 (1 Reviews Analyzed)
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77.5/100
Based on
118 reviews analyzed
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Score Data Quality
Strong evidence
All dimensions well covered
Overview of Company Customer Sentiment Analysis in March
The review for Big Rock Plumbing expresses significant dissatisfaction predominantly related to customer service and accountability. The reviewer had an issue with a leaking shower unit and was frustrated by the owner's refusal to assist further, despite the issue arising from a job performed by his company. The sentiment conveyed is negative, indicating loss of trust and disappointment in the ser... Read more
Services Offered Verified by Business
Plumbing inspection
Overview of Company Customer Sentiment Analysis in March
The review highlights several critical sentiments and issues regarding Big Rock Plumbing:Customer Service and Responsiveness: The reviewer emphasizes a lack of support from the company after the installation. The owner's reluctance to assist in obtaining a replacement part for the faulty unit clearly illustrates poor customer service. This reflects negatively on the company's willingness to stand ... Read more