Overview of Company Customer Sentiment Analysis in January
The reviews for Schoonover Plumbing & Heating present a mixed sentiment, highlighting both positive experiences and significant dissatisfaction. On the positive side, many customers appreciate the expertise and professionalism of the technicians, mentioning their quick problem diagnosis and effective repairs. However, a notable number of reviews express frustration with particular aspects of their... Read more
The reviews for Schoonover Plumbing & Heating present a mixed sentiment, highlighting both positive experiences and significant dissatisfaction. On the positive side, many customers appreciate the expertise and professionalism of the technicians, mentioning their quick problem diagnosis and effective repairs. However, a notable number of reviews express frustration with particular aspects of their service, such as poor customer relations, disorganized back-office operations, and subpar workmanship that required additional fixes. Communication issues Read less