Mr Expert Plumbing

Most customers who left reviews emphasized both positive interactions and frustrations. Many lauded the technicians for their professionalism and efficiency, particularly praising individuals like Jorge, Jesus, and Luis for their thorough work and ability to communicate effectively. For instance, several reviews noted that the work was done promptly, with technicians providing fair quotes and exce... Read more

Most customers who left reviews emphasized both positive interactions and frustrations. Many lauded the technicians for their professionalism and efficiency, particularly praising individuals like Jorge, Jesus, and Luis for their thorough work and ability to communicate effectively. For instance, several reviews noted that the work was done promptly, with technicians providing fair quotes and excellent service that was often cheaper than competitors. Customers appreciated the detailed explanations about issues and solutions, especially when they felt confident about the company's integrity and expertise in handling plumbing matters. However, a recurring theme in the negative reviews was the perception of inflated pricing and lack of transparency in quotes. One user highlighted a shocking quote for simple tasks, feeling that they were being overcharged for services like capping off sprinkler heads or replacing a garbage disposal. Additionally, ethical concerns regarding how prices were presented and negotiated were raised, with some customers feeling pressured into agreeing to higher fees after initially being quoted lower amounts. Overall, the company appears to deliver quality service to many customers, but pricing practices Read less