Monkey Wrench Plumbing, Heating & Air

Monkey Wrench Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — technicians like Carlos, Jerry, Wes, and Mike are repeatedly described as punctual, friendly, communicative, and respectful. Experience and workmanship are well-regarded across dozens of reviews, with customers noting skilled diagnostics, creative problem-sol... Read more

Monkey Wrench Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — technicians like Carlos, Jerry, Wes, and Mike are repeatedly described as punctual, friendly, communicative, and respectful. Experience and workmanship are well-regarded across dozens of reviews, with customers noting skilled diagnostics, creative problem-solving, and quality outcomes. Project completion scores are solid but are meaningfully dragged down by three serious negative reviews describing unpermitted work, a no-show appointment, a broken tub left unrepaired for two weeks, and a work stop order — these are not minor complaints and represent genuine failures in follow-through. Pricing is generally viewed favorably, with multiple customers noting fair quotes and honest comparisons to competitors, though one review flagged a lack of itemized breakdowns and another alleged deceptive pricing. The score reflects a company that performs well in the majority of cases but has documented instances of significant service failures that cannot be ignored. Read less