Lambson Plumbing and Heating

The reviews outline a generally favorable impression of Lambson Plumbing and Heating, with a strong emphasis on their reliability and trustworthiness. Customers appreciate the company's ability to handle urgent situations, such as emergency plumbing issues, and many rave about the punctuality and professionalism of the technicians. The recurring themes in several positive reviews include respect f... Read more

The reviews outline a generally favorable impression of Lambson Plumbing and Heating, with a strong emphasis on their reliability and trustworthiness. Customers appreciate the company's ability to handle urgent situations, such as emergency plumbing issues, and many rave about the punctuality and professionalism of the technicians. The recurring themes in several positive reviews include respect for customers' wallets, as clients felt that they were not upsold on unnecessary services, and commendable communication throughout the service process. Specific highlights from the positive feedback include the efficiency in addressing plumbing issues and getting clients back to normal quickly, such as restoring hot water or clarifying and resolving flooding issues promptly. Customers extensive use of terms like "knowledgeable," "friendly," and "professional" showcases a consistent expectation of quality and service that Lambson Plumbing has seemingly fulfilled for most clients. On the downside, one significant negative review raises concerns about work ethics and billing practices. This customer experienced a lackluster service, feeling that the technician deliberately prolonged the job to inflate costs and engaged in unethical behavior regarding the time billing aspect. This solitary perspective, significantly different from the rest, suggests a potential issue within the company that could affect its reputation if not addressed. Overall, while clients seem to overwhelmingly appreciate Lambson Plumbing Read less