Knighton Plumbing

A large portion of the reviews commend Knighton Plumbing for their professionalism and quality of work. Long-term customers consistently express gratitude, noting positive experiences that span many years. The prompt response times, especially in emergency situations, often receive high praise, with reviews emphasizing how quickly technicians arrive to resolve urgent plumbing issues. Customers fre... Read more

A large portion of the reviews commend Knighton Plumbing for their professionalism and quality of work. Long-term customers consistently express gratitude, noting positive experiences that span many years. The prompt response times, especially in emergency situations, often receive high praise, with reviews emphasizing how quickly technicians arrive to resolve urgent plumbing issues. Customers frequently mention the courtesy and clarity of communication from staff, reinforcing a sense of trustworthiness and reliability. Many reviewers specifically highlight Jason and Kelly as exemplary figures within the company, appreciated for their honest advice and the expected thoroughness of their tasks. These aspects of their service contribute to an overall sentiment that Knighton Plumbing is a dependable and customer-friendly choice for plumbing needs. However, contrasting perspectives emerge from several reviews that recount negative experiences. Issues such as missed appointments and lack of follow-up appear recurring, indicating that while some customers received immediate service, others felt overlooked and underserved. Complaints about being left in uncertainty regarding scheduling were also noted, pointing to a possible need for improved communication or operational management, especially regarding appointment confirmations. Additionally, the reviews exhibit occasional dissatisfaction with the pricing practices, where some feel costs for repeat visits or additional work were not clearly communicated upfront. In summary, customers generally appreciate the quality and efficiency of Knighton Plumbing Read less