Great Western Supply

This business cannot receive a reliable WW Score because it appears to be a plumbing supply/parts retailer, not a contractor or plumber performing installation or repair work. The reviews focus on inventory management, customer service at a counter/phone level, and parts fulfillment—not the dimensions that define contractor professionalism (punctuality on job sites, workmanship quality, project ... Read more

This business cannot receive a reliable WW Score because it appears to be a plumbing supply/parts retailer, not a contractor or plumber performing installation or repair work. The reviews focus on inventory management, customer service at a counter/phone level, and parts fulfillment—not the dimensions that define contractor professionalism (punctuality on job sites, workmanship quality, project completion). The two 5-star reviews use generic, repetitive praise language ('absolutely the best,' 'a million stars,' 'so impressed') with minimal specifics, raising concerns about authenticity. The four negative reviews (1-star and 2-star) from 2015–2020 document serious failures in communication, accountability, and follow-through on promised delivery and stock availability. Professionalism scores low due to documented rudeness, lack of callbacks, and one incident of aggressive employee behavior. Pricing mentions are positive but limited. Project completion cannot be fairly assessed for a parts supplier. Read less