Budget Plumbing & Rooter

Budget Plumbing presents a deeply divided picture across its review history. A meaningful cluster of positive reviews — many from 2021–2024 — praise individual technicians like Chad, Michael, and Memo for being professional, friendly, and skilled, and several customers highlight competitive pricing and quick response times. However, a substantial body of negative reviews — spanning 2012 th... Read more

Budget Plumbing presents a deeply divided picture across its review history. A meaningful cluster of positive reviews — many from 2021–2024 — praise individual technicians like Chad, Michael, and Memo for being professional, friendly, and skilled, and several customers highlight competitive pricing and quick response times. However, a substantial body of negative reviews — spanning 2012 through 2024 — documents serious and recurring failures: chronic no-shows and missed appointments without communication, prices charged well above quoted amounts, incomplete or abandoned work, and multiple accounts of the owner Mike behaving in a verbally abusive and confrontational manner toward customers. The pricing dimension is particularly damaged by repeated reports of bait-and-switch billing, hidden charges, and customers paying double their quoted amount. Project completion is similarly undermined by multiple reviews describing unfinished jobs, unrepaired damage caused by the company, and broken promises to return. The experience dimension scores moderately because while many technicians are praised for competence, there are credible accounts of poor workmanship, failed repairs, and damage caused by careless technicians. Read less