Black Diamond Electric, Plumbing, Heating and Air
4.0 /5 (246 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for Black Diamond Electric, Plumbing, Heating and Air show a mixed sentiment, with numerous negative experiences overshadowing several positive ones. Customers expressed frustration over poor communication, high prices, and perceived dishonesty in service agreements. Many highlighted issues with appointment scheduling, lack of professionalism from staff, and concerns over diagnosis acc... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Wire installation
Wire repair
Electric vehicle charging station installation
Faucet installation
Gas line installation
Gas line repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Light fixture installation
Light fixture repair
Outlet installation
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Toilet installation
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Business Details
- Phone Number: (801) 386-8645
- 2001 N Warm Springs Rd, Ste B, Salt Lake City, UT 84116
Workman Score
- Price-friendly
50%
- Professionalism
70%
- Experience
70%
- Completion
70%
Overview of Company Customer Sentiment Analysis in January
A significant portion of the reviews focuses on dissatisfaction due to unprofessional conduct, primarily related to communication and pricing. Customers frequently mention appointment cancellations or last-minute rescheduling, leading to frustration and disappointment. Several reviewers felt that the company did not honor its service agreements effectively, claiming that its