Action Plumbing Heating Air and Electric

This contractor's review profile is overwhelmingly negative across all four scored dimensions, with 12 of 13 reviews awarding 1 star. Professionalism is severely damaged by repeated reports of no-shows, failure to return calls, rude dispatchers, high-pressure sales tactics, and deceptive upselling behavior — with only one reviewer (March 2024) describing technicians as professional and courteous... Read more

This contractor's review profile is overwhelmingly negative across all four scored dimensions, with 12 of 13 reviews awarding 1 star. Professionalism is severely damaged by repeated reports of no-shows, failure to return calls, rude dispatchers, high-pressure sales tactics, and deceptive upselling behavior — with only one reviewer (March 2024) describing technicians as professional and courteous. Pricing is the single most consistently cited complaint across virtually every review, with customers reporting extreme markups on parts (200%+ on a shower cartridge), charges of $1,800 for 45 minutes of wire-pulling, $850 for a $250 thermostat, and scare-tactic upsells reaching $13,000–$16,200 for work competitors quoted at half the price or deemed unnecessary entirely. Project completion is critically undermined by multiple accounts of unresolved repairs after weeks of work and thousands of dollars paid, abandoned callbacks, and one life-threatening furnace installation failure that caused dangerous carbon monoxide levels in an elderly woman's home. Experience and workmanship are rated very poorly, with reviewers citing sloppy installations, incorrect cartridge installation requiring a return visit, broken water pipes during panel work, and a boiler repair that made no improvement after two rounds of expensive parts replacement. Read less