A & B Sewer and Plumbing

The feedback reveals a dichotomy in customer experiences. On one hand, there are alarming mentions of problematic plumbing, specifically highlighting severe sewage problems that are not only affecting individual homes but are also spilling into neighboring properties. This indicates a potential lapse in the quality of work or services provided by the company, leading to significant dissatisfaction... Read more

The feedback reveals a dichotomy in customer experiences. On one hand, there are alarming mentions of problematic plumbing, specifically highlighting severe sewage problems that are not only affecting individual homes but are also spilling into neighboring properties. This indicates a potential lapse in the quality of work or services provided by the company, leading to significant dissatisfaction among homeowners in the area. On the other hand, some customers have praised the company's prompt response time. A reviewer noted that the company acted swiftly to a flooding issue by deploying a team the same day they were contacted, successfully removing a notable obstruction, a "giant root ball," from the culvert. This points towards a level of efficiency in emergency situations, which can be a solid advantage for the company. Common themes extracted from the reviews indicate a need for a more consistent quality of service. Customers are yearning for reassurance that their plumbing issues will be resolved permanently rather than being met with recurring problems. In summary, while the service's responsiveness is commendable, the overall sentiment leans negative due to the severity of the ongoing plumbing crises being reported. Read less