911 Plumbing Heating & Air Conditioning

Overall, the reviews for 911 Plumbing Heating & Air Conditioning reflect a strong sentiment of satisfaction and gratitude towards the service provided, particularly highlighting the professionalism and communication skills of BJ and his team. Reviewers appreciated the transparency in pricing and the genuine care demonstrated during service appointments. Many commend BJ for his ability to simplify ... Read more

Overall, the reviews for 911 Plumbing Heating & Air Conditioning reflect a strong sentiment of satisfaction and gratitude towards the service provided, particularly highlighting the professionalism and communication skills of BJ and his team. Reviewers appreciated the transparency in pricing and the genuine care demonstrated during service appointments. Many commend BJ for his ability to simplify complex issues, his honesty, and the responsive manner in which he addressed customer inquiries and emergencies. However, there is a noticeable contrast with a couple of negative experiences that point to poor communication, rushed service, and a perceived lack of thoroughness in one particular instance. Despite these outlier reviews, the majority sentiment leans positively, constructing a reliable and trustworthy image of the company. Read less