Overview of Company Customer Sentiment Analysis in January
The reviews for Pro Basements strongly indicate a negative sentiment, revealing widespread dissatisfaction among customers. Many clients report feeling defrauded, with claims of significant upfront payments made with no services rendered. Reviewers express concerns about the company's legitimacy, citing issues such as lack of proper licensing and insurance, while alleging that Pro Basements conduc... Read more
The reviews for Pro Basements strongly indicate a negative sentiment, revealing widespread dissatisfaction among customers. Many clients report feeling defrauded, with claims of significant upfront payments made with no services rendered. Reviewers express concerns about the company's legitimacy, citing issues such as lack of proper licensing and insurance, while alleging that Pro Basements conducts business under misleading names and practices. Overall, these reviews depict a company perceived as untrustworthy and unprofessional, accumulating complaints of scams and unfinished work. --- The detailed sentiment analysis indicates a consistent theme of distrust and frustration among customers of Pro Basements, formerly known as Profixe LLC. Reviewers report significant issues surrounding financial transactions, often mentioning large deposits made without receiving promised services. An alarming number of complaints highlight concerns over the legitimacy of the company's licensing and insurance, with customers discovering that the company had dropped its necessary liability coverage without disclosing it. Several reviewers feel they have been deliberately misled by company representatives, detailing experiences where repeated promises for service completion were made but ultimately not honored. One customer specifically recounted attempts to recover funds after discovering negative online reviews that prompted feelings of caution just hours after their initial engagement with the company. Moreover, common phrases like "scam," "liars," and "criminals" emerge repeatedly throughout the reviews, suggesting that the brand is associated with dubious business practices in the eyes of the public. The general consensus is that Pro Basements operates in a manner that fosters skepticism and a lack of consumer trust, leading many to seek legal recourse to reclaim their lost funds. There's a clear call for potential customers to be wary and for the authorities to intervene against what is perceived to be ongoing deceitful business practices. Read less