Elevation Plumbing Heating and Air

The reviews collectively portray a dichotomy in the customer experience at Elevation Plumbing Heating and Air. Several reviewers commend the company for its timeliness and professionalism during service appointments. Specific praise is directed towards technicians like Anthony, Fernando, Nico, and JT, indicating that personal interactions can significantly enhance customer satisfaction when they a... Read more

The reviews collectively portray a dichotomy in the customer experience at Elevation Plumbing Heating and Air. Several reviewers commend the company for its timeliness and professionalism during service appointments. Specific praise is directed towards technicians like Anthony, Fernando, Nico, and JT, indicating that personal interactions can significantly enhance customer satisfaction when they are executed well. However, a substantial negative sentiment emerges from reviews detailing post-service issues, particularly regarding the handling of repairs and maintenance. Customers reported feeling abandoned after service, particularly when new problems arose, alleging a lack of follow-through and accountability from the company. For example, one reviewer described a problematic leak resulting from the installation of a reverse osmosis system and expressed frustration at the technician Read less