24 Hour Rooter Connectionz Plumbing & Drain Cleaning

The reviews demonstrate a dual narrative about the service experience at 24 Hour Rooter Connectionz Plumbing & Drain Cleaning.Positive Aspects: The technicians, particularly Jim, Alex, and Eddie, received considerable commendation. They were described as efficient, friendly, and knowledgeable, often going the extra mile to explain issues and securely perform their tasks. Customers appreciated the ... Read more

The reviews demonstrate a dual narrative about the service experience at 24 Hour Rooter Connectionz Plumbing & Drain Cleaning.Positive Aspects: The technicians, particularly Jim, Alex, and Eddie, received considerable commendation. They were described as efficient, friendly, and knowledgeable, often going the extra mile to explain issues and securely perform their tasks. Customers appreciated the technicians' attention to detail, such as using shoe covers to maintain cleanliness in the home. Specific instances where technicians demonstrated quick response times to emergencies were positively noted, indicating their value to customers in urgent situations.Negative Aspects: In contrast to the favorable reviews of the technicians, there were significant complaints regarding the overall management and competency of the office. One customer highlighted dissatisfaction with their experience related to service quality, outlining that they felt compelled to hire another service to fix mistakes made by 24 Hour Rooter. This insinuates a disconnect between the in-field technicians' high-quality service and the office Read less