Total Home Services Of Utah

A prevalent theme in the reviews is a notable lack of communication and customer respect manifested in a variety of ways. Several consumers reported waiting extended periods for service appointments only to have technicians either show up late, not arrive at all, or claim to have called without any record on the customers' end. This inconsistency in service scheduling caused considerable irritatio... Read more

A prevalent theme in the reviews is a notable lack of communication and customer respect manifested in a variety of ways. Several consumers reported waiting extended periods for service appointments only to have technicians either show up late, not arrive at all, or claim to have called without any record on the customers' end. This inconsistency in service scheduling caused considerable irritation, leading many customers to feel undervalued and disrespected. Customer service interactions also drew heavy criticism, with many reviewers mentioning dismissive or rude behavior from both technicians and office staff. Terms such as "rude," "unprofessional," and "indifferent" were frequently used to describe the company's employees, reflecting a broader pattern of dissatisfaction with how customers were treated. There Read less