Rhino Rooter

Rhino Rooter (David) earns strong marks for responsiveness, punctuality, and completing drain and sewer jobs effectively across a large volume of reviews spanning over a decade. The majority of customers praise prompt arrival, friendly demeanor, and thorough cleanup, which drives solid professionalism and project completion scores. However, a meaningful cluster of negative reviews — spanning mul... Read more

Rhino Rooter (David) earns strong marks for responsiveness, punctuality, and completing drain and sewer jobs effectively across a large volume of reviews spanning over a decade. The majority of customers praise prompt arrival, friendly demeanor, and thorough cleanup, which drives solid professionalism and project completion scores. However, a meaningful cluster of negative reviews — spanning multiple years — consistently cite overpricing, lack of upfront pricing transparency, invoice disputes, and in several cases rude or evasive behavior when problems arose post-service. The pricing dimension is notably dragged down by recurring complaints about charges well above market rate, refusal to provide itemized invoices, and at least one instance of a disputed refund that was promised but never delivered. Experience scores well overall given David's demonstrated technical problem-solving ability, but one case of a failed drain clearing and a crooked garbage disposal installation temper that score slightly. Read less