Pitcher Plumbing

The majority of reviews highlight the strengths of Pitcher Plumbing, particularly in terms of responsiveness and quality of service. Customers frequently mention the speed at which the company addresses plumbing issues, often referring to instances where technicians arrived quickly to tackle emergencies effectively. The ability to provide timely responses, even during peak times, is a recurring th... Read more

The majority of reviews highlight the strengths of Pitcher Plumbing, particularly in terms of responsiveness and quality of service. Customers frequently mention the speed at which the company addresses plumbing issues, often referring to instances where technicians arrived quickly to tackle emergencies effectively. The ability to provide timely responses, even during peak times, is a recurring theme, indicating a commitment to customer care. The quality of workmanship is also highly praised. Users appreciate the skill of the technicians and their knowledge of plumbing systems, which helped in resolving various plumbing challenges. Contentment with fair pricing, especially in comparison to competitors who are perceived as trying to upsell unnecessary services, is a common sentiment. This has fostered strong loyalty among customers who consider Pitcher Plumbing their go-to solution for plumbing needs. Despite the overwhelmingly positive feedback, there is a significant point of concern reflected in one review where a customer had a poor experience regarding communication and being no-showed without follow-up. This isolated incident suggests that while the company excels in many areas, there may be lapses in customer service protocols affecting a small minority of clients. In summary, Pitcher Plumbing has built a strong reputation for reliable service, skilled personnel, and fair pricing. However, addressing the revival of communication issues could elevate their service to a consistently high standard across all customer experiences. Read less