Layton Plumbing & Drain Cleaning

In the provided reviews, there is a stark contrast between the experiences of different customers. One reviewer expressed deep dissatisfaction due to an unresolved plumbing issue, stating he received no communication after multiple attempts to reach Layton Plumbing. This negative experience underscores possible shortcomings in customer service and responsiveness when issues arise. On the other ha... Read more

In the provided reviews, there is a stark contrast between the experiences of different customers. One reviewer expressed deep dissatisfaction due to an unresolved plumbing issue, stating he received no communication after multiple attempts to reach Layton Plumbing. This negative experience underscores possible shortcomings in customer service and responsiveness when issues arise. On the other hand, a significant number of reviews celebrate the company's service, particularly praising Andre for his quick response, patience, and friendliness. Customers highlighted the efficiency and quality of work, especially in the installation of a new bathroom and tankless water heater. Furthermore, reviewers appreciated the reasonable pricing, which they found competitive compared to larger plumbing companies. Another common theme is the emphasis on supporting local businesses, which resonates well with customers who value community-oriented services. The overall sentiment leans positively toward Layton Plumbing but indicates that there are areas needing improvement, particularly in communication and follow-up service. Andre Read less