ProServ

2.8 /5 (57 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

ProServ has received an overwhelmingly negative response in recent reviews, with several customers expressing deep dissatisfaction regarding service professionalism, communication, and follow-up. While some reviews praise individual technicians for their punctuality and competence, the inconsistencies in service quality, along with communication failures and allegations of dishonesty, dominate the... Read more

Services Offered Verified by Business

Cooktop repair
Range repair
Appliance repair
Stove repair
Drain repair
HVAC installation or replacement
HVAC system repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Water heater installation
Water heater repair
Water pipe repair

Business Details

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Workman Score

  • Price-friendly
    40%
  • Professionalism
    30%
  • Experience
    40%
  • Completion
    30%

Overview of Company Customer Sentiment Analysis in January

Recent reviews for ProServ indicate a significant divide in customer experiences, with numerous complaints centering around a few common themes:Professionalism and Customer Service: Many reviews highlight a lack of professionalism among technicians and front-office staff. Customers frequently reported rudeness, dismissive attitudes, and unpreparedness, especially when requests were made for follow... Read more

    Other Related Plumbing Services in Murray

    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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