Scott James Plumbing & Heating

The review highlights several critical issues contributing to a negative perception of Scott James Plumbing & Heating. Firstly, the reviewer describes their experience as one of the worst, indicating high frustration levels. The communication breakdown is a recurring theme, as the customer felt unacknowledged and blamed for the lack of service despite having made the issue known. Moreover, the m... Read more

The review highlights several critical issues contributing to a negative perception of Scott James Plumbing & Heating. Firstly, the reviewer describes their experience as one of the worst, indicating high frustration levels. The communication breakdown is a recurring theme, as the customer felt unacknowledged and blamed for the lack of service despite having made the issue known. Moreover, the mention of a two-week delay in addressing a malfunctioning heater exacerbates the dissatisfaction, showing a lack of urgency and responsiveness from the company. The reviewer specifically points out the failure in service delivery Read less