Salisbury Plumbing

From the reviews collected in the last month, two primary themes emerge: exceptional service and severe dissatisfaction.Positive Experience: One reviewer relayed a positive experience, appreciating how quickly Salisbury Plumbing addressed an urgent issue during a busy holiday period. The reviewer commended the technician for their professionalism and efficiency, indicating a high level of satisfac... Read more

From the reviews collected in the last month, two primary themes emerge: exceptional service and severe dissatisfaction.Positive Experience: One reviewer relayed a positive experience, appreciating how quickly Salisbury Plumbing addressed an urgent issue during a busy holiday period. The reviewer commended the technician for their professionalism and efficiency, indicating a high level of satisfaction and likelihood of recommending the service.Negative Experience: In stark contrast, another reviewer expressed significant disappointment with their experience. They reported multiple communication failures, including the company's inability to return calls after several attempts to rectify issues with their plumbing work. Specific complaints regarding installation mistakes, poor workmanship, and unresolved plumbing issues highlight systemic problems. The emotional tone reflects frustration and a feeling of abandonment by the company, culminating in a strong warning against using their services. Overall, the reviews suggest that while some customers have had positive experiences and commendable interactions, there are critical issues with communication and work quality that are severely impacting customer trust and satisfaction. This inconsistency may reflect underlying operational challenges that need to be addressed for the company to build a more reliable reputation. Read less