Mike Graham Heating, Air Conditioning & Plumbing

Mike Graham's reviews are sharply divided between a small number of positive experiences and a substantial volume of serious complaints. Pricing is the most consistently flagged concern across the review set, with multiple reviewers independently reporting significant overcharges, hidden fees, and parts marked up far beyond retail value — driving the pricing score to a very low 22. Project compl... Read more

Mike Graham's reviews are sharply divided between a small number of positive experiences and a substantial volume of serious complaints. Pricing is the most consistently flagged concern across the review set, with multiple reviewers independently reporting significant overcharges, hidden fees, and parts marked up far beyond retail value — driving the pricing score to a very low 22. Project completion is also problematic, with at least two reviewers explicitly stating that work was not completed correctly and the issue persisted after the technician left. Professionalism scores slightly higher due to a handful of positive reviews praising specific technicians like Chuck, Chris, and Tony by name, but these are offset by reports of rude behavior and dismissive responses to complaints. Experience scores similarly mixed, with some reviewers praising thorough explanations and problem-solving while others report technicians misdiagnosing issues that a second opinion quickly resolved for a fraction of the cost. Read less