Smoot-Anderson Company

The reviews indicate a consistent theme of excellence in customer service. Customers have praised the staff's professionalism and expertise, noting that they have been able to rely on the knowledge of the employees for their plumbing needs. This has fostered long-term relationships, with one reviewer highlighting a 10-year history of purchasing from the company, showing a strong customer loyalty b... Read more

The reviews indicate a consistent theme of excellence in customer service. Customers have praised the staff's professionalism and expertise, noting that they have been able to rely on the knowledge of the employees for their plumbing needs. This has fostered long-term relationships, with one reviewer highlighting a 10-year history of purchasing from the company, showing a strong customer loyalty base. Moreover, clients appreciate the honesty and transparency in transactions, as several reviewers mentioned that the company does not engage in upselling tactics. Instead, they focus on providing exactly what is needed, which has been beneficial in terms of cost savings for the customers. One reviewer mentioned saving hundreds of dollars over the years, indicating that the company's recommendations have been both accurate and economically beneficial. Another common finding is the valuing of personal attention. Customers feel important and well-treated, regardless of the size of their purchases Read less