Overview of Company Customer Sentiment Analysis in January
P & E Mechanical receives mixed reviews from their customers over the past month. While many express satisfaction with the company's HVAC services, specifically praising their promptness, friendliness, and competitive pricing, a significant portion of the reviews highlights serious issues with post-service support. Customers report frustration over delayed responses to service calls and negative i... Read more
P & E Mechanical receives mixed reviews from their customers over the past month. While many express satisfaction with the company's HVAC services, specifically praising their promptness, friendliness, and competitive pricing, a significant portion of the reviews highlights serious issues with post-service support. Customers report frustration over delayed responses to service calls and negative interactions with management. This divide suggests that although P & E Mechanical excels in installation and initial service, their customer service and follow-up may leave much to be desired. Read less