Mr. Rooter Plumbing of Waco

The overall sentiment regarding Mr. Rooter Plumbing of Waco is predominantly negative, with a clear divide in customer experiences. On one hand, some reviews highlight instances of prompt and professional service, praising specific technicians for their courteous behavior and effective solutions. Conversely, a significant number of reviews express severe dissatisfaction, citing issues such as exor... Read more

The overall sentiment regarding Mr. Rooter Plumbing of Waco is predominantly negative, with a clear divide in customer experiences. On one hand, some reviews highlight instances of prompt and professional service, praising specific technicians for their courteous behavior and effective solutions. Conversely, a significant number of reviews express severe dissatisfaction, citing issues such as exorbitant pricing, perceived dishonesty in estimating work, inadequate communication, and unprofessional behavior from staff. Many customers reported feeling scammed or overcharged, often highlighting that actual repairs were not effective. The frustration surrounding scheduling and follow-up was a recurrent theme, suggesting systemic problems within the company's operations. Collectively, these reviews indicate a troubling pattern that potential customers should consider before engaging Mr. Rooter Plumbing of Waco. ### Read less