McNamara Custom Services

The reviews highlight several key areas of concern that collectively shape the negative perception of McNamara Custom Services.Professionalism and Reliability: One of the most pressing issues reported by customers is the company's lack of professionalism. For instance, the no-show for an emergency service appointment left one customer feeling unvalued and frustrated. The expectation for clear comm... Read more

The reviews highlight several key areas of concern that collectively shape the negative perception of McNamara Custom Services.Professionalism and Reliability: One of the most pressing issues reported by customers is the company's lack of professionalism. For instance, the no-show for an emergency service appointment left one customer feeling unvalued and frustrated. The expectation for clear communication and reliability was not met, leading to an overwhelmingly negative impression.Quality of Work: The reviews also point toward dissatisfaction with the actual work performed. A customer reported significant damage following a service provided by McNamara, suggesting that not only was the job poorly executed, but the company also failed to accept responsibility for the resulting damages. This highlights a crucial gap in accountability.Customer Support and Communication: The general communication style and customer support were described as lacking. Customers mentioned flimsy excuses for missed appointments instead of proactive communication about cancellations or delays. This lack of clear, honest communication added to the frustration and dissatisfaction expressed by customers.Financial Concerns: Both reviews emphasize financial implications, whether it be through high service fees for emergency calls or costs stemming from damage repairs. The combination of poor service and significant financial impact has led customers to recommend against using the company. In summary, the overall sentiment expressed in these reviews paints a picture of a service entity that struggles with reliability, accountability, and professional standards. Customers are clearly unhappy with their experiences, leading to recommendations that advise potential clients to seek alternatives to McNamara Custom Services. Read less