Caraway Plumbing

Caraway Plumbing presents a deeply mixed picture. Older reviews (2011–2015) frequently praise punctuality, professionalism, and quality workmanship, with multiple long-term customers expressing strong loyalty. However, more recent reviews (2016–2023) reveal serious concerns: a no-show appointment with no apology, a misdiagnosis of a water heater issue that cost a customer over $100 for nothing... Read more

Caraway Plumbing presents a deeply mixed picture. Older reviews (2011–2015) frequently praise punctuality, professionalism, and quality workmanship, with multiple long-term customers expressing strong loyalty. However, more recent reviews (2016–2023) reveal serious concerns: a no-show appointment with no apology, a misdiagnosis of a water heater issue that cost a customer over $100 for nothing, poor attitude from a plumber, and an owner who failed to return a customer call. A particularly alarming 2012 review describes dangerous gas leaks, improper fittings, and a job that ran double the bid with the company refusing to correct defects. Pricing received mixed signals — one reviewer praised fair prices while another described an outrageous $485 quote and a bid that doubled in cost. Project completion is the most concerning dimension, with multiple instances of abandoned or incomplete work, no-shows, and unresolved callbacks dragging the score down significantly. Read less