Review and analyze now for company Affordable Plumbing Solutions and provide the analysis in the discussed format for the following reviews: '''My daughter's laminate flooring began to bow upwards a few days ago. My wife found Richard yesterday afternoon on Nextdoor and called because of his many favorable reviews for workmanship and reasonable pricing.
He fit us in first thing this morning, diagnosed exactly where a broken drain pipe was and gave us an "Affordable" price, unlike a competitor the previous day. I watched as he cut a quite precise opening in the stucco to reveal a broken pipe probably caused by compacting of a pool removed in the prior weeks.
Although a lot of water from the kitchen sink and dishwasher had caused so much damage in such a short time - - Richard had all the plumbing repaired before noon. What a relief! He is easy to talk too and clearly explains the problem at hand and then gives a price that - - once again, we thought affordable.
He has all the tools, knows how to use them, and has years of experience. We are quite pleased and think you will be too with Richard's services.
Michael was fast and prompt in responding to my service request. Came on time.
Was very professional and knowledgeable. Ran into some unexcepted hiccups with replacing my rusty water shut off valve under the kitchen sink but Michael was a quick problem solver and got the isuue fixed in no time.
Kept his word and charged me the price that was quite. Would highly recommend if you are looking for a plumber in the area.
I had a drain leak in a very nasty location. I found Richard and Affordable Plumbing Solutions on our local Nextdoor.
Richard came to look at our problem the next morning. He spent time investigating where the leak was, including some work to remove drywall, gave a straightforward assessment of the problem and how he would approach it.
His estimate was very fair so 2 days later Richard started the repair. It was in an extremely difficult spot to reach/ repair and he did it with minimal intrusion on our decor and fixed it ! Very pleased and I would definitely use Richard (Affordable Plumbing Solutions) again.
Affordable Plumbing Solutions was repeatedly recommended by my neighbors on the NextDoor website. After checking the comments on Yelp I decided to give them a call.
Our garbage disposal needed to be replaced and our RO water system was due for it's annual maintenance. Richard assured us he could deal with both issues and had an opening on a day that worked for us.
He noted that our disposal was a very high quality unit and suggested he might be able to fix it instead of replacing it. Upon inspection he determined something was jamming the device.
He was able to extract a mangled picture hanger from it and when he turned it on it was operating as good as new. Apparently the painter who just completed painting our kitchen the day before had dropped it in the disposer when he was prepping the walls.
That saved us from spending hundreds of dollars for a replacement. He made quick work of the RO maintenance replacing the filters and inspecting it for any possible issues.
We were fully satisfied with his excellent customer service skills and his technical knowledge. I will not hesitate to call him first for all our plumbing needs.
Richard was amazing. Professional job.
He came and cleared a clocked sewer line from our front clean out to the street. He got the job done ( may I admit? ) where one plumber failed a few weeks before.
He referred me to a person who repairs off-set pipes and gave me expert tips on what to expect. My wife and I are pleased and Richard will be a regular plumber from this day forward.
I browsed through many of the low ratings here and they all seem to be from people who didn't get enough time from him like "he didn't seem to have time to listen" or complaints that he didn't do additional work or provide additional parts or blamed him for failure of a replacement part. I've had 2 excellent experiences with this company-- the first with a water heater replacement still going strong many years later with no issue.
The second was a problem with a leaking upstairs shower that I thought was leaking inside the wall. He came out and was able to diagnose the problem which I felt I could solve myself.
He didn't even charge for the visit and education. He's got my business for the next plumbing issue that's sure to pop up as my house nears 50 years old.
Richard was awesome and did great work at a fair price. We had him come in to fix a hack job another general contractor had done on our bathrooms.
I will always be calling him in the future. Thanks Richard! Richard has done several jobs for us.
He is excellent at his job, very affordable and very good at diagnosing plumbing issues. Three years later I tried to reach him again for another job and he never returned any calls.
Not sure if he's still active as a business. Richard heard the phrase 'bathtub drain clogging'.
gave us a $135 quote on the phone (and a discount on top of it), came and fixed it in a jiffy, gave us a 90 day warranty. Hassle-free.
This was the 4th plumbing company I called after hours on a weekday regarding my garbage disposal not working and my sink flooding. Richard answered and told me that the next available appointment was 2 days away and I told him that's not going to work for me.
Rather than letting me hang up, he asked me some questions to troubleshoot the issue by phone. With his guidance I was able to restore power to the garbage disposal, manually rotate the garbage disposal to drain the water, and dislodge a chicken bone which was preventing the blades from rotating.
I flipped the switch and everything was fully functional again! These guys seem very customer service focused and assisted me when they had nothing to gain from it. I'll be calling them again if any issues come up in the future.
I broke a jar and got some glass in my garbage disposal. Selecting them from what I saw on Yelp, I called Affordable Plumbing and they made an appointment with me the next day.
The day of the appointment, they called and said they could actually come 2-1/2 hours earlier than the appointment. I thought that was good, but ...
Richard arrived, removed the glass from my disposal, and was done in 10 minutes. Charge: $150.
Affordable? I think not!!!!!! This plumber has been to our home twice this year and I was completely satisfied both times. He's a great plumber and he's a nice guy.
He does quality work and his price is quite reasonable. I would recommend this plumber.
He had a great demeanor the whole conversation. When I mentioned that his price was higher than another company he said good luck and hung up.
Time is money but a quick explanation saying that is my best price would have been better. It is possible that I could have called him for other work.
I don't get people that do that. I too found Affordable Plumbing Solutions on Craigslist, and was impressed not only by the layout, but also information provided regarding their business on their website.
I was able to book my appointment for 4pm the same day. Richard was prompt, friendly and explained the situation with the leak in my toilet, answered all my questions regarding my pipes and "why this and why that" patiently and informatively, and was able to rebuild my toilet tank quickly.
I found him to be extremely honest, efficient and dependable. (And, as the name suggests, AFFORDABLE.) I will definitely be keeping their business card, and will call APS for any future repairs that I need done.
P.S. Extra points for his professional appearance and NO PLUMBER'S CRACK! Wow, based on all the positive reviews I decided to give them a call.
The person was rude and curt with me. He didn't seem to have time to listen to what I needed.
He spent all of 15 seconds on the phone. A business needs to be willing to listen to its customers.
If he doesn't listen on the phone to a new customer, how will we be able to trust the price and the work? First impressions are crucial! I'm sorry that at 7:30am you were already having a bad day, but I didn't deserve your rudeness. I have been searching for a plumber in San Jose for awhile, but was not happy with what I was coming across.
Luckily, with the help of Yelp, I stumbled upon Affordable Plumbing Solutions. We had a few leaky pipes connected to our water softener and needed a fix.
Called up APS and Christina got me setup quickly with an initial appointment. Richard came by our house, explained everything that needed to be done, and gave us a fair estimate.
Called back the next day to go ahead with the work and Christina got us all setup. Richard showed up on time and got started immediately.
We were very impressed with his workmanship and overall quality. The piping rework he completed looked simply beautiful.
His years of experience easily showed. APS was great to work with and I definitely recommend their services.
I hired affordable plumbing to fix a water main leak. They came out promptly to give a price quote that was half of what other companies were quoting me.
Showed up on time to do the repair and got it fixed in less time than I thought it would take. Would definitely use them again and recommend them.
Richard is very professional. I had contracted with him to fix my leaking drain underneath my vanity sink, and unclog my clean-out which my laundry drain and kitchen sink drain shared.
He easily returned my calls, showed up when he promised, called and confirmed our appointment on the day of. He is very knowledgeable and his rates are affordable and competitive.
He even warranties his stuff, Courteous and organized, he is my new - go-to plumber.. Thanks again - Jerry with the 2 Lhasa Apsos.
Richard was very close to perfection. He was my second quote for the copper repipe, he was the most affordable and he was very fast with his work.
He gave me the quote of $6,500 and he even upgraded me to a 50 gal tank for free when he found out I was a military Veteran and willing to write a review on Yelp. It took about 2 weeks from the quote date until he started because he was on other projects, but he was upfront and precise with his timeline.
A bit overenthusiastic, he stayed until 9pm the first day of work and then he was done by 4pm the second day! He had one partner the first day and finished the job the second day by himself. He wasn't the most professional of my selection pool but he was the most charismatic and approachable.
Richard and his Apprentice were extremely hard working the first day and I couldn't imagine Richard returning that early the next day, but he was there at 6:45 am just like the day prior. He does not file permits for his work but I did not desire that additional hassle and cost.
Richard also confirmed my suspicion of a drain issue under one of my bathrooms. He was so good with his work we decided to accept his $1,400 bid on a main drain line replace without seeking alternative bids.
I fully recommend Richard for his friendliness, fairness, and affordability. Richard is awesome! I called him yesterday at 11:30am for an estimate and he was at my condo at 3:40pm.
I was worried because I needed the repair done before my new tenants moved in at 6pm that evening and I didn't want to pay too much for the repair. He gave me a great estimate for a leaky dishwasher, so I told him to fix it.
He's an honest and hard working contractor, which are rare these days. I highly recommend him and will definitely use him next time.
We love Richard! We called him during the first week of August to come look at some repairs that needed to be done on a short sale we were buying. He came out to give us a quote and explained why some things were major problems, why some weren't, some quick fixes we could make instead of major repairs to save money, and was really great.
He showed up early, was quick, wrote down his quote for individual items, and then left for another job. I got a quote from another company as well just to compare.
This company sent out two guys in suit and ties, they walked around with my list talking to each other, never spoke to me except to leave me with their business card. They emailed my agent their quote, which was not broken down at all by individual items.
Their quote was for about $5k. Richard's was less than 2.
We closed on the house, called Richard and he came out the following day. He worked quickly, took maybe 3 hours and finished all of the repairs, including fixing a problem with the sprinklers we had noticed! He was friendly, personable, worked quietly on his own, pulled us aside to mention a few things here or there, and was great.
The following week, alas ! Our dishwasher started leaking. We called him in the afternoon, and he was here at 7am the following morning.
He took it apart, found the problem, explained it to us (rats had chewed through some of the parts, Ugh! We'd have to call out a technician from the company to replace them) and didn't charge us a dime. We've been really happy with his service! One note - he always sounds out of breath on the phone, and after having him here, we know it's because he's always hard at work! He literally runs away from what he's doing and outside (or to a quieter area) to take the call, so he really is often out of breath!) We couldn't be happier with our experience with Richard and definitely recommend him to anyone we know with a plumbing problem! Richard was awesome! Spoke to him Sunday night and said he could be over Monday evening.
Even better when he showed up 2 hours earlier (of course I was able to have someone be home earlier than planned) and he was in and out in about an hour. He was able to diagnose my garbage disposal issue based on what I told him over the phone.
I'd highly recommend! I called Affordable Plumbing at 4 p.m. on a Friday afternoon - they were here within the hour! My teenage kids had fully clogged their shower/tub drain, in fact my daughter had lodged a toothpaste cap in the drain! Richard was able to get us up and running (and draining ;-) ) in no time....
he did have to crawl under the house (not a fun job) so I thought I was looking at a hefty tab - but felt price was extremely reasonable. Very pleased with responsiveness, service and price! I called Richard on a Tuesday to take care of a shower with a drippy faucet, and we scheduled a visit on Wednesday.
So, Wednesday morning, I take a shower, and when I try to turn off the water, it won't shut off. The drip drip drip has now become a MAJOR flow! After shutting off the water main, I called Richard to see if he could come earlier.
Fortunately, he was in the vicinity, so he stopped by maybe 20 minutes later (this was around 8:00 or 8:30 am) He was able to fix the problem quickly, though he didn't have a replacement handle available. While I had him there, I asked him to take a look at our garbage disposal.
He was able to give me a good price on a replacement and came back at our originally scheduled time (3:00 pm) to install it and to put a new handle on the shower control. I found Richard to be very professional and friendly, and will definitely keep him in mind for future repair work.
I have used Richard from Affordable Plumbing multiple times for drain issues at my house. He has always gone above and beyond with his service to ensure my issue was properly taken care of.
My house has crazy plumbing and he has always found a way to take of the problem even when it seems like the problem is un-fixable. I have worked with plumbers in the east bay that were not nearly as trustworthy or capable as he is.
I would recommend Richard every time. I choose to e-mail.
The response came in late. I called the next day and left message.
Got a call back on SUNDAY to set up an appointment. Richard was there on time and very quick and had stop the leak in 15 minutes.
I would strongly recommend I'm a bit OCD and I have a pretty good knowledge of all phases of construction. So when I meet someone in the construction industry I can tell pretty quick if they seem to know what they're doing.
After I see their work I know for sure if they do. Richard & a helper came out to move some water and sewer lines for a bath/laundry remodel I was doing.
This is an older home so the sewer is cast iron and the water is copper. They were quick, clean, and everything passed inspection on the first try.
They did the little extras that most contractors don't - making sure the water lines were fastened down properly to eliminate water hammer noises, running lines so that later drywall work wouldn't accidentally run a screw into a line, etc. They also replaced the flange for the toilet.
The original was no longer usable. The drain was cast iron in concrete.
This could have cost big $$$ to fix. Richard removed the old and soldered a new flange on and it looks like new.
It was refreshing to see an artist at work. If you want to hire someone that knows what they're doing and does it right, these are the guys for you.
I'm still a fan of APS. We have a Flushmate (self-contained) system in our toilet.
So after working for about a week, it's (excuse the pun) crapped out again! (not flushing) However, Richard had already told me the work wouldn't be under warranty, and informed me that those types of toilets are a LOT of trouble (which I knew) and quoted me a price to replace the toilet for a new one (parts & labor). However, do we spend the $ on a toilet that will continue to fail, and have to keep calling someone to fix, or just install a new one? $ is *TIGHT* so we'll probably not use it until it can be replaced.
(sigh) However, I'm still a fan and will call APS when we can. P.S.
DON'T buy a Flushmate! or any other self contained system. You don't need it! they're great for commercial use (restaurants, bars, stadiums) but if you need a powerful system (which is very costly) I would recommend you see a urologist first.
I originally found Affordable Plumbing Solutions with a Google search back in January 2018. I decided to act as my own contractor on my master bathroom remodel in order to save money.
The contractor's bid was $28,000 with very low allowances for the fixtures and tile. I completed the job for $18,000 with VERY high end fixtures and tile.
I did all the work except for installing the tile and some of the plumbing work. Affordable Plumbing Solutions did the complete copper pipe installation for our double shower head design and relocated our shower drain (crawling under our house, working with me to make sure it was located in the exact position I wanted).
Richard, the owner and plumber, is very responsive, always on-time, and, if necessary, keeps in contact via text message to update his arrival time. I was completely satisfied with the quality of his work AND his price.
He is LESS expensive than any plumber I have ever used. I called him back to relocate the water supply lines for our two sinks to allow our vanity to fit better.
He was quick to respond, on time, and again very reasonable with his price. So, when we had a leak under our kitchen sink, who did I call, well of course, Richard's Affordable Plumbing Solutions.
AGAIN, he was quick to respond, on-time, and very reasonable with his price. So, Richard is now MY GO TO PLUMBER.
I'm currently having him help me with remodeling our vacation home. AGAIN, quick to respond, on-time (in FACT he came a day earlier when the original date turned out not to work for him).
He replaced nine old sink valves that were leaking AND relocated our propane gas supply line to allow us to install a slide in range. My wife and I are COMPLETELY satisfied with Richard's professionalism, willingness to do what is needed, the quality of his work AND his demeanor and personality.
He is just plain and simple a GREAT guy and plumber. So, if you're looking for someone to handle a plumbing issue, AT A VERY REASONABLE PRICE, call Richard at Affordable Plumbing Solutions.
I can't fathom you finding a better plumber or person. Dan, from San Jose, CA Thanks Yelp for the ratings that helped me select Affordable.
Affordable Plumbing was definitely that - very affordable (37% less than my other quote). It was a small job that he treated like a large one - responded promptly, provided an immediate estimate and worked around the schedule of other contractors on site.
The plumbing was installed professionally and everything was clean upon completion. Richard is an exceptional plumbing contractor and the best of the many I have dealt with.
It was a pleasure dealing with Affordable and will call back for any other future plumbing projects. Richard is the best, came when arranged, did an awesome job and didn't charge us a fortune to do it.
This man is the best. Would call with any plumbing issues in the future without hesitation.
I called Affordable Plumbing after reading other Yelp reviews and was very pleased. I had a pretty major leak (water poured through my dining room ceiling when upstairs toilet was flushed) and I was terrified at how expensive something like that would be.
Not to mention that my husband was out of the country all week, and was also nervous about getting ripped off due to my lack of plumbing knowledge (and let's face it- being a woman). I called 2 places to get estimates, and Richard came in way under the other plumber (Crown Plumbing- also had decent yelp reviews).
Richard was very prompt, and arrived exactly when he promised. He wasn't able to give me a firm price b/c there were some unknowns in the equation, but did give me a range.
He completed the job in about 4 hours and charged me the low end of the estimate. I highly recommend using him and would absolutely call him again (although I hope I don't have to!) Big thumbs up.
Looking for a Honest,Professional,and Reliable Plumber??? Call Richard at APS!!! I'm very hapy with Richard's work in helping us with our plumbing problem! I"ve programed his # in my phone and will ONLY call him when we need a plumber again! Love the service and will definitely use him again.. The price is just like what the name "affordable" I was really pleased with his service.
Recommended it! I found Richard using Yelp! for residential service and he did a great job on my shut off value in my bathroom. He came on time and was very professional and knowledgeable.
The best part is he is very personalble and friendly and will offer advice of other plumbing issues at no cost. Affordable? YES.
I would use him again for future issues I have at home. His wife , Christina, schedules his appointments and she is also nice and professional.
She always calls you back. I even like the fact that they called me 20 minutes prior to the appointment versus waiting one hour at home.
Overall, a pleasant experience all the way. These guys really live up to their name.
After our piping clogged up (think sewage coming up from the tub drain), another plumber with a not-so-great Yelp reputation wanted to replace a section of the piping and the sewer connection along with some pricey "hydro-scrubbing." Total estimate: $2,600. After calling APS for a second estimate (and not revealing the first price quote), Richard was shocked that the first company had recommended so much work -- he said the problem could be fixed with a $150 cleaning.
Richard was prompt, courteous and fast. I highly recommend the company.
Thanks Yelp for the ratings that helped me select Affordable. Affordable Plumbing was definitely that - very affordable (37% less than my other quote).
It was a small job that he treated like a large one - responded promptly, provided an immediate estimate and worked around the schedule of other contractors on site. The plumbing was installed professionally and everything was clean upon completion.
Richard is an exceptional plumbing contractor and the best of the many I have dealt with. It was a pleasure dealing with Affordable and will call back for any other future plumbing projects.
SO I used Affordable plumbing for the second time tonight and I think that their service is fabulous!! Christina took my call both times and scheduled me with an appointment either same or next day. She was super friendly and even called when Richard had a cancellation to see if earlier worked for me! Richard was prompt and even called to let me know where he was.
The first time I used them, he was running late and called me to let me know even though he was only 5 minutes later than the time quoted! Richard explained to me what was going on with my leaky pipe/sink/washer and fixed it quickly! Even 3 months later when I had another issue, he remembered us and fixed the problem. Richard is nice, friendly and I couldn't ask for better service! The price was very reasonable and I totally recommend him and Affordable plumbing!! This is the second time Rich has been to my home and this visit was to replace my water heater.
He did an excellent job and walked me through the process. In addition, before he did the work, he provided few options as to what he would recommend and what brands I should think about.
He would not recommend the cheap brands that you can buy at the store but a semi commercial brand so it would last longer. I recommended him to my friends and I got his contact through another friend that he did work for.
Rich is very professional and knowledgeable in his field. Richard was great! He was able to accommodate a same day evening appointment, assess the issues and point out to us everything he was doing and why.
Great communication and service!!! We had a late night issue with our plumbing and contacted Richard immediately via his website. He immediately responded via email and called early the next morning.
He showed up shortly after to fix our pipes. He was quick, thorough, and made sure to answer any questions that we had.
He is very professional and did a fantastic job. We highly recommend Richard for your plumbing needs! I had a leaking "saddle valve" (Icemaker tap) the day before Christmas.
I frantically called all of the paces on yelp. Most of them said they'd call back (they didn't) and everyone else was booked.
I was about to take my chances with a ripoff 24 hour plumber when I got Richard. He said he wasn't available but walked me through some steps to stop the leaking myself.
He made no money on this deal, but the honesty, promptness, and genuine care for even potential future customers has made me a customer. I will be hiring him for the permanent fix, and he has already laid out 3 or 4 options with various cost/benefit points rather than just pushing me into an expensive solution like some plumbers might.
I will update this review once he does the final work, but it is refreshing to have a plumber that cares about his work and customer relations. Richard showed up on time.
He gave me an estimate for the job and stuck with it -- even though there were complications. The workmanship was outstanding.
Richard is intelligent, conscientious and clearly takes pride in what he does. I will call him in the future and would recommend him to friends without reservation.
We needed a plumber to install a water line to our refrigerator, and chose APS after researching on Yelp. Scheduling an appointment for the no-charge estimate was quick and easy.
The estimate was very reasonable and Richard's explanation of the options available was easy to understand. High-quality parts were used, and the installation was very neat, clean, and maintainable.
Richard arrived early for both the estimate and work appointments. He displays a very neat and professional appearance, and both he and his wife are very friendly and pleasant to deal with.
Great service! I called Richard regarding my kitchen sink leaking. He came out next day right on time.
He was easy to talk to, even talked to my toddler lol. The repair was made over a month ago and haven't had any other issues.
If I have any other plumbing needs I will definitely be calling Richard again. Richard answered our call! Fast and efficient.
Knowledgeable and cost effective. We are thankful that we did not use Mike Counsil .
Affordable Plumbing Solutions is our new plumbing company. Richard was awesome.
I had called so many companies over the weekend and Richard was the only one who returned my call. He showed up the next day and fix my issue.
Thank you Richard and I will recommend you to others. This is by far the greatest service I've received.
A+ in service and repair...It's snowing outside and Eddie still came out to fix my hot water heater. I applaud Eddie for his hard work and dedication.
I had a plumbing emergency and Affordable Plumbing saved us! Prompt, helpful and fixed our toilet leak in a flash. We will always call Affordable Plumbing Solutions for all of our plumbing needs!! Thank you :) I called with a severely clogged sink from thanksgiving potato peelings and Richard came the same day.
He not only fixed my clog but fixed the poor piping job the previous owners had done that were not up to code and thus were the constant source of poor drainage. He did a beautiful job amidst a filthy clog and kitchen and fixed it all in about an hour.
Amazing work and such a pleasant man. He's my new go to plumber for sure!!! Highly recommended!! I have used Affordable Plumbing for a number of years, and yesterday was no exception--Richard came and fixed the leak under my sink.
He is prompt, reasonably priced, a very nice guy, and very knowledgeable about plumbing. I recommend him without question! We had a leaky shower/tub so we called Affordable Plumbing Solutions.
Richard immediately identified the problem and he had the cartridge to fix the leak. The price was reasonable and he also gave a first-time customer discount.
Fast, friendly and quality service. I routinely use Craigslist to find licensed contractors, and this is where I found Richard.
Before Richard, I used another plumber that I found on craigslist (Ready Rooter) and he was absolutely horrible, overcharges, and did not stand behind his work when the problem reoccurred. Initially called Richard for residential service and did a great job.
After that, I have used him for commercial services, and he did an equally great job. He arrives on time, and is very courteous, and will back up his work, and come back if the same problem happens again.
His wife usually books his appointments for him, and she is very sweet over the phone. All in all, a pleasant experience all the way.
I don't know why people are raving about Affordable Plumbing because we got a really bad service. Richard was stressed out and impatient, didn't bother asking the right questions to help plan the job (he's supposedly the professional) and then was rude with my husband when we asked him to come fix the valves he had left leaking and make a change--time which we paid him for.
He was always in a hurry. We were so disatisfied, we didn't even ask him to finish the work--we hired someone else.
We can't recommend him for remodeling jobs, maybe he can help if you have a small problem to fix. this guy...Richard so I had him come give me an estimate to run a dedicated gas line.
we ran through the plan of attack and we agreed to everything. I told him I pulled a permit and he gave me a ballpark price and recommended to get other bids.
a few days go by and I call him back with an offer and he agrees and we set a start date. the start day comes and we run through it again, I reiterate that I pulled a permit and he gets angry any says "you can't pull this shit on people" complaining that he has to do a pressure test and this and that.
accusing me of not mentioning a permit at our initial meeting. um, huh? real professional right? he hops in his van so fast, as of he had diarrhea continuing to curse down the street.
But I mean why would I NOT pull a permit, it's a GAS line! i'm so glad he's on yelp so that true incidents like this can be documented for you and me, honest paying consumers. bottom line: Richard very abrasive, rude, anxious (in a rush) and intimidating verbally/physically and will act like he doesn't need your business.
work is under his terms or he's not scared to walk away. so would you hire someone like that? he'll do work without pulling permits.
so that means his work doesn't have to be up to code. sooo it's your house, work should be done properly and up to code (for safety and resale value).
his prices may be affordable but at what cost? quality? safety? no thanks. i really hope he doesn't come beat me up.
Original Post - 1 Star: I have left them a message via phone (a month ago) and email (a week ago). No one at this place will return my messages.
Update 2/15/11 - I find it intriguing that the business is now trying to contact me after my 1 star review of their service (I gave them two more stars since they are trying to help me now). They claim they didn't get my email or voice messages.
Both? Really! I called the number on their website 408.972.5325 and left a message. I know I got the right number because the answering machine indicated so.
I left a message indicating I needed help with tightening the loose faucet heads in my bathrooms. I didn't hear from them for a few weeks so I decided to send an email to them at service@affordableplumbingsolutions.net.
I still have the email in my sent mailbox. I honestly think that I didn't hear from them because the service I requested seemed like too small of a job.
Another plumber I contacted just kept pushing me off to the side once he heard what service I needed. Finally, Adam at San Jose Plumbing came to fix the faucets - saying "no job is ever a small job".
I could be wrong. Through the crazy phone and email services, they really might have not received either of my messages.
I can see that many other reviewers gave raving reviews of this Company. So, don't let my review deter you from calling them up.
Just be aware they may not get your voice messages or emails - so try multiple times. Okay, so this is just the beginning of my review.
I will add to it as time goes on. Found Affordable Plumbing on Craigslist, and decided to see if there were any reviews on Yelp.
Since all the reviews were fantastic, I decided to give them a call. Didn't think that a company answers at 9:00pm on a week night! As stated in the earlier reviews, Christina answered the phone.
She was very friendly. She let me know that they don't charge by hour, but by service.
Since this if the first time I needed a plumber, I wasn't sure of what to even ask. She let me know that just to send the plumber out it was FREE!! NICE! So, the plumber would take a look at what we needed, then give us an estimate.
I was quite surprised when I was told they could send someone out TOMORROW!! Richard, will be arriving at our house between 11 and 12. That is about all for now.
Until tomorrow... I've yet to be disappointed when doing business with anyone who has 5 stars on Yelp, and this is no exception.
I've needed some work done in my kitchen for some time. Nothing major, but I just had a feeling I'd end up paying too much and getting shoddy service.
I was wrong! I finally got around to doing some research and I gave Affordable Plumbing a call. They gave me an appointment.
Richard arrived promptly, he was able to quickly identify the problem, and gave me an estimate for the work that I thought was very fair and reasonable (he doesn't charge to come and give an estimate either, which is a definite bonus in my mind!). I thought he'd have to come back another day with the parts to actually do the work, but he had everything with him and was able to complete the job on the spot, and it only took about an hour.
I wish I'd called a long time ago! I hope I don't need a plumber any time soon again, but if I do I will definitely call Affordable again! Thanks for a great experience! I needed to get my faucet replaced, so I Googled "plumbing" and called around for quotes. Affordable Plumbing Solutions was by yet the most "affordable" plumber.
Not only was I extremely thrilled about the pricing, but I was very satisfied with the overall service. The plumber, Richard, was very prompt, greeted me with his card and a smile, and finished the job in 30 minutes.
He also cleaned the mess behind him before he left. I would definitely be happy to call him back for any plumbing jobs and recommend him to my friends and family.
From day one when I first called Richard he was very responsive to my need to stop a shower faucet leak that had caused mold in the carpet in the adjacent room. He analyzed what was needed and, rather than do an expensive retrofit because the faucet part was discontinued, he engaged his plumbing supply contacts to search for the part.
He found it in Canada & had it shipped here. Unfortunately, the part was different from the original, but that didn't deter him.
He used an O-ring off the new part to fix the diverter valve and stop the leak! Even though he could have elected to tell me my only option was to retrofit another current model faucet system into my shower, at a cost of over $700, he went the extra yard to search for that spare part & ended up fixing the leak for a fraction of that cost. Now THAT'S service beyond the "call of duty" as far as I'm concerned! He is one of those rare persons that you find in the service business that actually cares about doing a quality job at a very fair price and will not quit until the jobs done right.
P.S. He's a fellow cyclist which gained him some extra points :-) 5/19/14 - Follow up work done today now that mold remediation has been completed.
My wife & I opted for replacement (retrofit) of all the old shower hardware since it failed once & caused the mold situation. Richard bought high quality Moen shower fixtures to install, removed all the old stuff, & installed the new within a few hours.
This involved agile cutting of our tile, welding of new connections, and installation of beautiful new, non-leaking, fixtures. It's a great feeling to be leak free and have brand new hardware.
It was a pleasure doing business with Richard, a very personable guy with a working confidence that can only come from years in the profession. Good guy...prices seem reasonable (as compared to others in the expensive world of plumbing)...quality work done efficiently.
He was able to come the next day and he showed up on time. What more can you ask for?? Richard answered his phone at 6:30 PM on MEMORIAL DAY.
Wow! I was expecting to have to leave a message, but then a real live person answered and scheduled a time to come by the following day. Thanks for your great service! Richard is very easy to deal with.
Called him on Monday. Scheduled appt for Tuesday.
Got the part on Wednesday and the issue is fixed. He is quick and get things done with no hassle.
I have used his service twice already and he consistently meet my expectation. Will definitely recommend him for any of your plumbing need.
We had a very old leaky pipe and a strange "sewer" smell coming up in our laundry room. We called Affordable Plumbing and Richard came by the next morning to give us a free estimate.
Then we scheduled an appointment and he easily fixed both problems (at least he made it seem easy). Excellent workmanship and customer service.
We definitely recommend Affordable Plumbing! Fast, efficient, and extraordinary! Richard quickly diagnosed the problem with my clogged kitchen sink and proceeded to implement the solution. During the work, he was personable and amicable, explaining in detail what he was doing.
You could tell he took great pride in his customer service! I would highly recommend Affordable Plumbing to everyone! They seem to emphasize putting the customer first, which in my experience is unique in their industry. I searched a plumbling services nearby my house and found Affordable Plumbing Solutions on Yelp.
I had a water leak on one of the toilets. I made an appointment and Richard came ontime few days later since there was no open slot for the next day appointment.
But that is fine for me. Within half and hour later he replaced two parts and charged me $200 minus $50 since I am his first time customer.
I am not sure if $150 is too much. But anyway, he did a great job and very professional.
Richard was awesome and I would highly recommend him to friends. He communicates what he needs to do well and his experience shines through.
At first, I just wanted the master bedroom toilet fixed but when he arrived, mentioned that I thought we had a leak with another bathroom. He took a look at it and gave me a quote for a little more to replace the valve cover.
He ended up needing to remove & replace all of the fixtures on the tank and the completely degraded cushion/seat between the tank and the bowl. He even had to saw off the bolts and main drain pipe.
Even though the job for the toilet was harder than he originally estimated, he didn't charge me more than he quoted in total. He then replaced the fixture in the master bedroom and was willing to use the one that we had bought but never got around to replacing ourselves.
He also helped me find the main water valve for the house and confirmed that the valves to both toilets were in good working order. All in all, very satisfied and will definitely use him again! Spoke to Richard on Thursday booked an appointment for the following Monday to replace everything under a double kitchen sink (pipes, garbage disposal etc).
Richard showed up exactly when he said he would, did a beautiful for a reasonable price. You can't ask for more! I will definitely use Richard again.
This is my first yelp review after my second time using them. My home had a stoppage in bathroom and toilet - bad smell water would back up out of tub and toilet when we flush, take shower, run the washers etc...
We had a Home Protection Plan so default is to call them first. The vendor finally came after a couple days due to Christmas, He wandered for over half an hour and cannot clear it up.
He claimed it's out of his snake's range (110 feet) and even with a longer snake it won't help. He recommended us a $800-1000 project to open up another clean out which we think is outragious.
Since this project won't be coverred by our Plan, we called Richard right away because he did a great job last time fixing our toilet. He came in within 2 hours and cleared it up in 10 minutes.
He used a 125 feet snake but had touched the stoppage at around 75 feet. Of course he went all the way to 125 feet to make sure it all cleared up.
Compared with a $800-1000 project, we paid $125, exactly the same as he estimated over the phone, and it is worth of every penny. I had serveral items to fix from an inspection report such as leaking a few leaking pipes, toilets needing to be bolted down, replace a drain and kitchen faucet.
Richard gave a great quote to do them, told me what I needed and scheduled an appointment to fix them. He did a great job, is very personable and I feel he is honest.
I would defineatly use him again and recommend him to a friend. Called Richard this morning about a tub problem.
He made a appmt. for later in the afternoon.
He showed up on time, diagnosed my problem, and fixed it in about a hour. Really a hassle- free plumber.
I would recommend him. I was having some problems with my dishwasher leaking.
Richard came by, quoted me a very fair price, did great work and gave me some advice on my future hardware purchases. I have no reason to use any plumber other than Richard! I had Richard come out and put a new expansion tank on my water heater in may 2015.
We'll my copper pipe on the side of the water heater started leaking. I left messages for him, but no call back.
I called Quality Plus Plumbing, they came out and told me the expansion tank was broken and whoever put it in, did not put in a shut off valve!!! I paid Affordable Plumbing $325 for this part & labor. The part is $40.
I can't believe a license plumber would not know how to put in a simple part. I am very disappointed and would not recommend Affordable Plumbing, and it's not AFFORDABLE!!!!! Also charged me $600 for a recirculation pump....
Tenant reported the leak at shower valve upstairs. Called them and technician came within 2 hours to cap the pipe first.
Gave me quote and came back in 2 days to replace the entire valve system and shower head. called on sunday about a kitchen sink needing to be unclogged.
Richard gave me a time to come on monday at 11:00am. Its now 12:00pm and i have not heard from him and i have left him 2 voice mails.
No return calls back and had taken the day off from work to be here at home. And Nothing.
Not Reliable at all and i even called him based on is reviews here. Ok he called me back and explained to me his reason which was reasonable to me.
Will change my review and will let everyone know how it went with his work. Thank you fellow yelpers! I called Richard this morning and he actually answered.
Good start...we had 3 different issues-leaky toilet, leaky faucet, and our guest shower didn't turn on. Richard said no problem I'll see you this afternoon at 3:00, he was on time, quick, and efficient! Fixed all 3 problems in 30 minutes and was great around our 2 dogs which sometimes they tend to scare folks!! The price was right too! Richard saved the day!! Our drain was clogged and I called him this morning and he was able to come within the hour and fix our drain..
Took him some time to get the drain cleared but he cleared the blockage. Very reasonable cost as well.
Highly recommended!! Needed repair for a disposal in a hurry. Did not know where to go.
Checked yelp. Read reviews and called Richard.
Answered phone right away, provided quick quote, and scheduled appt. for next day.
Called before arriving, showed up on time in nice clean van. Was in and out in 25 min.
Disposal problem , check!! Great attitude!!! Nice guy!!! Made it look so easy!! Next time it's Richard!!! What a nice feeling having picked the best service!! I found Affordable Plumbing Solutions on Craigslist in Jan '09. I have used Richard twice.
He re-plumbed a bathroom remodel and recently a much smaller job. He is affordable, reliable and knowledgable.
I will use him for my kitchen remodel next.'''.
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“It's been a long time since I seen a business run as well as Bannister Plumbing!” according to 10 users
