Sutton Remodeling

The reviews indicate a consistent pattern of dissatisfaction linked to several key issues. Firstly, there is a pronounced concern about the lack of proper documentation and contractual agreements before work commenced. Customers noted a tendency for Sutton Remodeling to request upfront payments without clear, itemized quotes, which raised red flags about the company's business practices. Addition... Read more

The reviews indicate a consistent pattern of dissatisfaction linked to several key issues. Firstly, there is a pronounced concern about the lack of proper documentation and contractual agreements before work commenced. Customers noted a tendency for Sutton Remodeling to request upfront payments without clear, itemized quotes, which raised red flags about the company's business practices. Additionally, several reviews point to inadequate communication, with customers receiving vague or incomplete information about project scope and costs. This lack of transparency left clients feeling vulnerable, as they were not fully aware of the financial implications or project requirements. Furthermore, the quality of work performed has been called into question. Customers reported subpar installations and improper construction practices, raising concerns about both the safety and durability of the completed projects. The use of inappropriate materials, such as river rocks under a pool base, further fuels negative sentiments and a lack of confidence in the company Read less