Overview of Company Customer Sentiment Analysis in January
The reviews for Mr. Rooter Plumbing of Temple reflect a divided sentiment among customers, oscillating between relief and frustration. Many praised the technicians for their professionalism and efficiency in solving plumbing issues once on-site. However, there are significant concerns highlighted regarding response times, scheduling, and customer service, particularly with billing practices and co... Read more
The reviews for Mr. Rooter Plumbing of Temple reflect a divided sentiment among customers, oscillating between relief and frustration. Many praised the technicians for their professionalism and efficiency in solving plumbing issues once on-site. However, there are significant concerns highlighted regarding response times, scheduling, and customer service, particularly with billing practices and communication delays. Several reviewers reported feeling overcharged and inadequately informed, leading to a lack of trust in the company Read less