Select Plumbing Leak Investigators

The reviews submitted highlight significant discrepancies in customer experiences with Select Plumbing Leak Investigators. The first review indicates a strong dissatisfaction stemming from inadequate communication and perceived negligence in service. The reviewer felt that the company did not adequately test all relevant areas, leading to an unfortunate and costly outcome in their property trans... Read more

The reviews submitted highlight significant discrepancies in customer experiences with Select Plumbing Leak Investigators. The first review indicates a strong dissatisfaction stemming from inadequate communication and perceived negligence in service. The reviewer felt that the company did not adequately test all relevant areas, leading to an unfortunate and costly outcome in their property transaction. The frustration is compounded by a lack of responsiveness when the reviewer sought clarification on the findings, exemplifying a breakdown in customer service. This resulted in feelings of regret and disappointment, as not only did the company fail to deliver on their promises, but their inability to communicate effectively led to the loss of a significant opportunity. Conversely, the second review presents a markedly positive experience, where Select Plumbing is commended for their thoroughness and the honest assessment of a problem that initially seemed to be a plumbing leak. The customer praised the team's investigative skills and appreciated that they resolved the issue without unnecessary repairs, stating they felt cared for and valued. This review reflects a sense of trust in the company, highlighting their ability to deliver reliable and competent service. Common findings suggest that while some customers experience satisfaction and genuine value in the services provided by Select Plumbing, others feel let down and frustrated by the customer service aspect. The stark contrast in these experiences likely points to inconsistencies in service delivery and communication practices within the company. Overall, Select Plumbing Read less