Mr. Rooter Plumbing of Katy

Mr. Rooter Plumbing of Katy has received mixed reviews over the last month, showcasing both commendable service and significant dissatisfaction. Many customers expressed appreciation for prompt scheduling, friendly and knowledgeable technicians, and effective problem resolution. Specifically, technicians like Isaiah and Daisy received positive mentions for their professionalism and expertise. Howe... Read more

Mr. Rooter Plumbing of Katy has received mixed reviews over the last month, showcasing both commendable service and significant dissatisfaction. Many customers expressed appreciation for prompt scheduling, friendly and knowledgeable technicians, and effective problem resolution. Specifically, technicians like Isaiah and Daisy received positive mentions for their professionalism and expertise. However, there were complaints regarding high service costs and unsatisfactory customer experiences, particularly concerning communication and perceived dishonesty. The experiences ranged from excellent customer service to feelings of being overcharged or dismissed, indicating that while some customers are loyal and satisfied, others have had troubling interactions that impact their future business with the company. Read less