John Moore Services

Pricing Concerns: A consistent theme across reviews is significant dissatisfaction with the pricing structure of John Moore Services. Multiple customers reported quotes that were exponentially higher than those provided by competitors for similar work. Reports of $450 for a simple unclogging service and $14,000 for work that others successfully completed for under $1,000 were prevalent. Customers ... Read more

Pricing Concerns: A consistent theme across reviews is significant dissatisfaction with the pricing structure of John Moore Services. Multiple customers reported quotes that were exponentially higher than those provided by competitors for similar work. Reports of $450 for a simple unclogging service and $14,000 for work that others successfully completed for under $1,000 were prevalent. Customers described feeling "ripped off" and noted that estimates often seemed artificially inflated.Aggressive Sales Tactics: Many reviews indicate that technicians frequently employed high-pressure sales tactics, attempting to upsell services and parts that were either unnecessary or could easily be handled at a much lower cost by other companies. Customers noted feeling pressured to agree to costly repairs immediately, sometimes without sufficient explanation or justification.Customer Service Shortcomings: There were recurring issues with customer service, including delays in response, unreturned phone calls, and a general lack of helpfulness when support was needed. Some customers reported that follow-ups regarding billing or service issues resulted in further frustration due to the company Read less