Overview of Company Customer Sentiment Analysis in May
Both available reviews are strongly negative and paint a consistent picture of a contractor who fails to complete work, becomes unresponsive, and cannot be held accountable. Professionalism is near zero: the contractor stopped showing up, changed phone numbers, and ignored calls, texts, and emails from multiple customers. Project completion is the most critically failed dimension, with both review... Read more
Both available reviews are strongly negative and paint a consistent picture of a contractor who fails to complete work, becomes unresponsive, and cannot be held accountable. Professionalism is near zero: the contractor stopped showing up, changed phone numbers, and ignored calls, texts, and emails from multiple customers. Project completion is the most critically failed dimension, with both reviewers explicitly stating the job was never finished and that they had to hire outside crews at their own expense to complete the work. The one pricing-related mention describes a contractor who underestimated the job, repeatedly requested advances, and ran out of money — indicating poor financial management and lack of transparent quoting. The single experience-related mention describes the use of wrong-size screws that were not properly fastened, leading to rust, destroyed grommets, and roof leaks five years later, indicating seriously deficient workmanship. Read less