Rainbow Roofing & Remodeling Enterprises

The reviews for Rainbow Roofing & Remodeling Enterprises convey a predominantly negative sentiment. Customers express frustration and dissatisfaction with the company's failure to complete roofing projects and a lack of communication from the owner, Balentine Munoz. Many have endured significant financial losses, having to pay other contractors to fix incomplete work. Complaints highlight issues w... Read more

The reviews for Rainbow Roofing & Remodeling Enterprises convey a predominantly negative sentiment. Customers express frustration and dissatisfaction with the company's failure to complete roofing projects and a lack of communication from the owner, Balentine Munoz. Many have endured significant financial losses, having to pay other contractors to fix incomplete work. Complaints highlight issues with the quality of the materials used, leading to ongoing problems such as leaks and rusted screws. Overall, the reviews paint a picture of a business that is untrustworthy and unreliable. Detailed Sentiment Analysis: The recurring themes in the reviews for Rainbow Roofing & Remodeling Enterprises center on the company's poor service and lack of accountability. Customers report that their projects were incomplete, with Balentine Munoz frequently asking for upfront payments that were not associated with satisfactory work results. The failure to respond to calls and messages adds to customer frustration, indicating a severe breakdown in communication. The emotional tone of the reviews reflects a sense of betrayal, as clients feel they were taken advantage of, especially considering the significant financial investments made. Phrases such as "basically a thief and criminal" exemplify the intense dissatisfaction and distrust towards the company. Another common issue raised is the quality of the work completed, with several customers experiencing problems long after the job was supposedly finished. Items such as improperly sealed roofs leading to leaks underscore a lack of professionalism and quality control. In summary, customers' experiences suggest that potential clients should be cautious when considering services from Rainbow Roofing & Remodeling Enterprises. The pattern of unfinished work, poor communication, and dissatisfaction paints a troubling picture of the company's practices. Read less