Pruitt Plumbing

The reviews span a range of sentiments, largely categorized into positive and negative experiences, showcasing a pronounced divide in customer satisfaction and service delivery. Positive Feedback: - A couple of reviews expressed appreciation for the quick and efficient service provided by Pruitt Plumbing. Customers noted the professionalism and knowledge of the staff, mentioning that they felt we... Read more

The reviews span a range of sentiments, largely categorized into positive and negative experiences, showcasing a pronounced divide in customer satisfaction and service delivery. Positive Feedback: - A couple of reviews expressed appreciation for the quick and efficient service provided by Pruitt Plumbing. Customers noted the professionalism and knowledge of the staff, mentioning that they felt well-guided through their plumbing issues. One reviewer mentioned having established a good rapport with the company for their plumbing needs, indicating potential long-term customer relationships built on trust and satisfaction. Negative Feedback: - In sharp contrast, there are multiple references to extremely negative experiences. A significant number of customers reported dissatisfaction with the customer service, citing rude and condescending behavior from the staff. Specific complaints included threatening communication regarding billing practices and a lack of follow-through on scheduled appointments, with one reviewer emphasizing a "no call, no show" situation during a plumbing emergency. This type of interaction not only diminished trust but also raised concerns about the reliability and professionalism of the company. - Other issues mentioned included unclear billing practices Read less