Murley Plumbing

Murley Plumbing shows a mixed but analyzable track record across all four dimensions. Professionalism scores moderately well, with multiple reviewers praising courteous, friendly, and prompt technicians — but this is offset by at least one serious complaint of a hostile, condescending interaction with Mr. Murley himself. Pricing is the weakest dimension: multiple reviewers explicitly flagged hig... Read more

Murley Plumbing shows a mixed but analyzable track record across all four dimensions. Professionalism scores moderately well, with multiple reviewers praising courteous, friendly, and prompt technicians — but this is offset by at least one serious complaint of a hostile, condescending interaction with Mr. Murley himself. Pricing is the weakest dimension: multiple reviewers explicitly flagged high hourly rates, a $900 bill with no prior estimate, and one case where a competitor completed the same job for $975 versus Murley's $7,500 estimate — these are significant red flags that drag the pricing score down substantially. Project completion is generally positive, with most jobs described as finished and follow-through honored, though one reviewer noted a plumber making four supply store trips for a job that took twice as long as expected. Experience is mixed: several reviewers praised skilled, knowledgeable work, while one reviewer described a plumber unable to diagnose a pipe leak and quoting an extremely wide 4–8 hour range, with a competitor resolving the same issue in 4 hours for a fraction of the cost. Read less