Rocha Plumbing

The reviews indicate that customers experienced significant challenges with appointment scheduling and fulfillment. Multiple clients reported that Rocha Plumbing failed to show up at agreed times, often receiving last-minute notifications about rescheduling. This generated a sense of inconvenience and disappointment as customers were left waiting without proper communication regarding delays. Add... Read more

The reviews indicate that customers experienced significant challenges with appointment scheduling and fulfillment. Multiple clients reported that Rocha Plumbing failed to show up at agreed times, often receiving last-minute notifications about rescheduling. This generated a sense of inconvenience and disappointment as customers were left waiting without proper communication regarding delays. Additionally, there is criticism regarding the pricing practices. One reviewer noted an unexpected increase in the quoted price due to weather conditions, which further added to their frustration. The sentiment conveyed in these reviews suggests a lack of transparency and trustworthiness, leading to an overall negative perception of the company. Common themes across the reviews include dissatisfaction with punctuality, poor customer communication, and a reluctance to recommend the service to others due to these raised concerns. The sentiment reflects a need for Rocha Plumbing to improve its scheduling processes and overall customer service to enhance client satisfaction and trust. Read less