Connally Plumbing

Connally Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute across the review set — punctuality, courteous technicians, and responsive communication are mentioned repeatedly and specifically by name. Project completion scores well, with numerous reviews describing same-day or next-day service, jobs finished in a single visit... Read more

Connally Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute across the review set — punctuality, courteous technicians, and responsive communication are mentioned repeatedly and specifically by name. Project completion scores well, with numerous reviews describing same-day or next-day service, jobs finished in a single visit, and technicians who stayed until work was done; however, two notable negative reviews describe incomplete work (insufficient snake line, inability to clear a clog fully) and one describes a disputed service call charge for no work performed, which tempers the score. Experience is well-supported by detailed accounts of skilled diagnostics, quality installations, and problem-solving on complex leaks, though one review flags a limitation in diagnosing water softeners. Pricing is the weakest dimension: while the majority of reviewers describe rates as reasonable or fair, three reviews explicitly describe billing concerns — one involving a charge at the high end of a quoted range despite a smooth job, one a $95 charge for under 15 minutes with no work completed, and one escalating charges during a drain snaking job — which meaningfully pull the pricing score down from what would otherwise be a near-universal positive. Read less