Bolin Plumbing

The reviews for Bolin Plumbing express a predominant sentiment of satisfaction among the majority of customers. Many reviewers commend the company's promptness, with several reports of same-day service or quick responses to plumbing emergencies. Customers noted that the technicians were not only skilled but also provided clear explanations of the work being done, fostering trust and transparency. ... Read more

The reviews for Bolin Plumbing express a predominant sentiment of satisfaction among the majority of customers. Many reviewers commend the company's promptness, with several reports of same-day service or quick responses to plumbing emergencies. Customers noted that the technicians were not only skilled but also provided clear explanations of the work being done, fostering trust and transparency. Pricing is another area of consistent praise, as customers often compared Bolin's rates favorably against larger, well-known companies, appreciating the affordability without sacrificing quality. The mention of the detailed invoices indicates that customers feel informed about the services rendered and the corresponding costs. Despite the overwhelmingly positive feedback, there is a significant outlier review that details a frustrating experience with Bolin Plumbing's policy regarding service on multi-family condos. This customer's emergency situation was exacerbated by the company's inability to service their residence, even though they had done so in the past. This issue highlights a potential area for improvement in customer communication about service limitations. Overall, Bolin Plumbing is characterized as a dependable and customer-oriented plumbing service, though they may need to revisit their policies around service eligibility to ensure that all customers feel adequately supported, especially in urgent situations. Read less