Review and analyze now for company CSR Plumbing and provide the analysis in the discussed format for the following reviews: '''Ray and Huyen were extremely helpful and honest throughout the whole process. They were able to evaluate the problem and provide a fair estimate.
Ray made sure to educate me on the problem and what he would do to reline my drainage pipe. On the days of repair Ray and his team were very professional and put us at complete ease.
He found hidden problems that were addressed immediately. I would definitely recommend him and CSR to anyone in need of plumbing service.
He will be our go to plumber for any future needs. Thanks! I have relied on CSR plumbing both professionally and personally for the past 10 years, and their exceptional professionalism has consistently impressed me.
Every technician I have worked with has been respectful of our home and efficient in completing the work. From minor repairs to major projects, they have always been upfront, fair, and honest.
I highly reccomend them to anyone looking for a trustworthy company. Mike from CSR replaced our defunct garbage disposal that had leaked all under the sink.
Plus, he discovered a hose that went from our disconnected/unused dishwasher to the drainpipe of the other side of the sink had eroded off. He replaced it and the part that fits into the sink.
He explained everything he was doing and was very professional and friendly. We recommend CSR and will use them in the future if needed.
After unsuccessfully trying to trouble shoot a clogged kitchen sink on our own, we finally called CSR Plumbing and could not have been more pleased with the service that was provided. Vincent was outstanding.
Extremely professional, friendly and efficient. He was very knowledgeable in the task at hand and shared several recommendations to prevent a future clog.
Excellent value for the service provided. Thanks again Vincent! If we have any further plumbing issues, will definitely call CSR.
CSR came to the house, diagnosed the cause of the sewer problem and were able to fix it for the quoted price. Very easy to work with and kept us informed! Quality work done on a tricky facet install on an old water line.
I've had CSR out before for some work and they called before arrival and arrived within the time frame they said they would be at my home. Excellent communication via the Yelp app and by phone.
Our house is old and plumbing hides many surprises, so Vincent had to come several times. He always did a stellar job.
We are very happy with the results. Reliable and friendly.
I had a sudden increase in water pressure in the whole house, and CSR immediately diagnosed the issue being our water pressure regulator. Then fixed at a reasonable price.
Extremely professional but highest value for the service. These guys aren't charging insane prices and claiming it's all of their experience you're paying for while they wrap up their work in 30 minutes but charge for 3 hours of labor due to "experience." I've had so many bad plumbers try to take advantage of my partner because she comes across as sweet and nice, but CSR treats everyone with respect and honesty.
This is the kind of business that will be around for 100 years while the competition burns customers while inflation is high right now. Go with them.
You'll have to wait longer for them because they are booked solid for a week or two. But that's a sign because the other big plumber shops can come same day because they overcharge.
Good help is hard to find, especially when it comes to plumbing and other contracting services - which is why I'm so relieved that we found CSR! We had a leak spring up that was damaging the stucco on our exterior wall. After some initial estimates of $700-1500, we called out Huyen to give us a quote.
He was exceedingly professional and courteous, and promptly gave us a much more reasonable quote. It took a few days to get a technician out, but the work was done very well and as quoted.
Happy to have CSR in our contact list for any future plumbing needs. They'll take care of you.
Huyen provided very helpful advice on the phone even before he came out to estimate the work. Competitive quote.
Very good work on my job to replace a leaking water main from the street to my house (June'24). His crew also finished the work 1 day sooner than originally promised.
Every time - every freaking time CSR comes to my place ... my, sink, drains, piping ...
my plumbing in generals, drains as if I just moved in ... brand new ...
CSR deserves 6 stars ... J came in for a routine job and end up re-piping my kitchen sink to make the magic drain ever so great! Y'all remember pimp my ride? This is pimped my kitchen sink.
What are the cons you ask? If you hate great service, out of the box thinking and human beings ... than that is your con! Anyhow, highly recommend this place, serving SD for over 20 plus years ...
so you know what's up ! Very grateful for this service. I called about a main water leak on our driveway and Huyan called me back immediately and was out at the property the next day to give estimate.
Their pricing was very reasonable, and Victor was out the following day to repair the leak. He was on time, friendly, very professional answering all my questions and took extra care to do an exceptional job.
I would highly recommend. Thank you, CSR I would recommend this plumbing service.
Huyen was truly professional, knowledegable, and honest with when it came to determining if we really needed work to be done on a possible water leak. I truly appreciate the fact that he took the time to diagnose and explain that it wasn't a major issue that needed any repair at the time.
We will definitely reach out again for any other plumbing services should we need it in the future. So happy with the service today with Mike.
My outgoing kitchen drain had a crack in the old copper pipe and was able to fix it. Quoted me and it is was a great price.
I was actually billed under the quote. Very honest and competent.
Hard to find in service sometimes. I'm glad I trusted the reviews.
These individuals were excellent. They safeguarded the hardwood floor, which was greatly appreciated and communicated effectively.
They were prompt, extremely pleasant, and conducted themselves in a professional manner. Overall, they did a fantastic job.
A thank you and shout out to Julio! I've relied on CSR for some years and needed their work for a leak detection and repair of an upstairs shower/tub drain, which was a hard-to-reach and crammed area all by himself. Julio was a professional.
And I just want share my thanks with this review... Ray came out today to help me with my toilet requiring multiple flushes to go down.
He educated me on calcium deposits in the toilet and fixed the problem super fast! He was great, very educated and saved me a ton of money! Highest recommendation! They were great and came out to fix a clogged drain in less than 2 hours. I had a similar issue a few years back and used a different plumber who charged almost 2x what CSR did.
So glad I found them. Super friendly and got the job done! I called CRS Plumbing due to a water pressure issue I had in my bathroom sink.
They had been out for an issue with the same sink almost a year before. The plumber was on time, professional and courteous.
They stayed true to their word of fixing the issue with no charge since it was within the one year policy they have of fixing the problem that reoccurred with no charge. They are my plumber of choice from now on.
I couldn't give them a higher recommendation. Thanks again! I've used CSR Plumbing in the past for a previous repair and was very satisfied with the quality of their work and professionalism, and all at an affordable price! If I happen to have any further issues, they'll be the first people I call to resolve it.
CSR plumbing responded quickly. Ray Pham was an absolute professional and courteous.
Ray was extremely knowledgeable and was able to explain everything that was going on. Promote Ray ASAP.
About 4 or 5 days ago i noticed that our kitchen sink started draining very slowly and bubbling in a way. I went to run the garbage disposal and a water geyser just gushed out and went all over the place, hitting the corners of the sink, a little of the counter and even the faucet.
After that i noticed that the water in the sink stopped draining and just kept climbing while the second sink was also filling with water. Then the water started making little bubbles.
My husband came on here and found CSR and at first they couldn't come out because they were booked but then called my husband back a day later and said they had an open spot so they could come out after all. I am so glad they did.
Vincent is the tech who came out and he is just one of the most professional and courteous people i've ever come across. Very polite, careful, and super nice.He actually took the time to explain everything to me and kept me in the loop the entire time.
So not only did he end up fixing our kitchen sink clog but also our upstairs bathroom sink too. He was very thorough and just so professional about everything.
Could no have asked for a better plumber to come out and if we ever need their service again, i will be making sure they're the first i call. Thank you Vincent! CSR have done a number of very important plumbing improvements on our home and I can not recommend them highly enough.
Huyen and Ray are extremely courteous, professional and quick to respond. In the time since we've owned our home CSR have helped us with toilet issues, main line water pressure issues, sink draining problems and slab leak repairs.
Being a family owned operation you can tell how much CSR care to do the right thing for their customer. They use only the highest quality products and never cut corners.
This is what you want from a plumber. You don't want issues with plumbing down the road because that big-box plumber didn't care to do something the right way, the first time through.
You want CSR to fix it, and fix it for good. Highly recommened - honest and quality workmanship.
Mike from CSP Plumbing installed a heat pump water heater at our home. Mike arrived on time, immediately set out to work, and did a fantastic job of installing the water heater.
Everything was installed to code, the pipes were cleanly fitted, and the job site was left as clean as when he started. Thank you Mike and CSP! This is now my 'go-to' plumber whenever a plumbing issue pops up at my home.
Noticed a leak from the water heater this morning and left a message before 8 am before they were opened for business but Ray called back right away when he heard leak and was out here same day, rescued us and replaced our 15 year old water heater and got everything up to code. Friendly.
Professional. Cares about the safety of your home - first time ever anyone has told me I need to drain/flush out the water heater once a year for maintenance.
It's in the manual but no one reads that so having him tell us and show us where the important valves for shut off are were helpful. Above and beyond grateful for him and his excellent all around services (also I had called him 13 years ago when I moved in and had an issue with my kitchen sink that he taught me how to fix over the phone - no visit required and free of charge).
So glad I kept his number. Excellent warranty with new water heater too.
More than fair price for labor and parts. Thank you Ray! Was able to make appointment online, Vincent showed up at the agreed upon time and the heater was fixed in less than an hour.
It was not a major issue (just replace the drain valve) but I appreciated the punctuality and friendliness of the staff. I would definitely recommend their service to a friend! Here's my first experience with CSR - I called yesterday hoping to get some help with a clogged drain in our wash room.
I was offered an appt the very next day, which i jumped at. I was told sorry we cannot make it today...when it was mid-afternoon already! Fast service and they aim to please.
They sent out Vincent, who couldnt have been cooler. He made short work of a clog that laughed at my rookie attempts.
He also was able to replace the old trap for me with much stronger PVC. Vincent was super helpful and answered my questions, plus offered experienced advice.
They showed up quickly. The price was fair.
The actual job cost was the estimated amount, no more. He cleaned up after himself and made sure I was happy with the results.
I cant ask for more than that. Vincent and CSR get an official 'recommended' from me.
Used CSR Plumbing yet again (third time) so far. This time, it was for a clogged drain in the master bathroom.
Julio showed up within the time window that was specified, and was thorough and professional. Reasonably priced for superb service.
CSR Plumbing has been my go-to for my plumbing needs! These guys just don't quit. This time around we had awoken on Sunday morning only to discover the water heater had burst.
I contacted CSR and got a response -- on Sunday -- and they had someone out here in less than 24 hours and who did a superb job. No surprises, no last minute up-charges, just good old fashioned delivery of service.
Before long, all was once again good and the water was hot. Now why can't every business perform like this? The manager called me within 3 hours; came out to evaluate my water heater and a few other issues that another company identified.
He helped me review their findings and bid; he offered another alternative which I accepted. I did get his company to replace my gas water heater to code.
Huyen and the CSR staff are great. Julio quickly identified the cause of our leaky drain and was able to get us a quote in real time.
He started immediately after we approved the reasonable price, so we did not need to schedule a second appointment. He had all the parts and tools with him and was in and out in under an hour.
Our new drain and pop-up work perfectly and the leak is gone. Thanks Julio! We had a leak faucet in our yard.
I tried to fix it and broke off the nozzle.. it was quite old and needed replacement but I don't have the tools to fix it.
I searched Google and found the nearest shop, roto-rooter. They were responsive and sent out a plumber an hour later.
They estimated $600 for the job.. I knew it was overpriced so I talked to my mom who had used CSR plumbing in the past.
A very kind gentleman "Ch
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