Plumb Quick Company

The reviews for Plumb Quick Company predominantly reflect positive sentiments characterized by key themes: professionalism, reliability, and customer-centric service. Customers express appreciation for the company's ability to tackle a wide range of plumbing issues efficiently, with many noting effective communication and quick responses to requests. One reviewer spoke highly of the service during... Read more

The reviews for Plumb Quick Company predominantly reflect positive sentiments characterized by key themes: professionalism, reliability, and customer-centric service. Customers express appreciation for the company's ability to tackle a wide range of plumbing issues efficiently, with many noting effective communication and quick responses to requests. One reviewer spoke highly of the service during an emergency situation involving a burst pipe, particularly emphasizing the professionalism and work ethic of Matthew, suggesting that he goes above and beyond for customers. Another common sentiment across the reviews is the honest pricing. Several customers noted that the prices are reasonable and that the service is worth the investment, especially when considering the expertise provided. One reviewer even mentioned that rather than upselling unnecessary replacements, Matthew offered reassurance regarding the longevity of their existing hot water heater, which contributed to a positive perception of honesty and integrity in the company's business practices. Alongside commendations for their technical skills and service quality, customers also mentioned the respectful approach taken by the team in maintaining cleanliness during service calls, which underscores a commitment to customer satisfaction beyond just the immediate plumbing issues. Despite the positive sentiment, there is a noteworthy issue regarding an employee's aggressive driving, which was mentioned in a review. This negative incident highlights a potential area for improvement in ensuring that all employees represent the company's values in all aspects, including behavior on the road. In summary, Plumb Quick Company appears to have established a solid reputation for quality plumbing services, characterized by professional, timely, and honest service, with only minor concerns regarding employee conduct in unrelated contexts. Customers express strong loyalty, often mentioning they will continue to use the company for future plumbing needs. Read less