Dried Piper Plumbing

Many reviews highlight the prompt response times and professionalism of the Dried Piper Plumbing team. Customers consistently mention their reliability in urgent situations, with multiple cases where plumbers arrived within hours to address plumbing emergencies. This reliability has earned them strong loyalty among clients who have repeatedly used their services over the years. Customers frequent... Read more

Many reviews highlight the prompt response times and professionalism of the Dried Piper Plumbing team. Customers consistently mention their reliability in urgent situations, with multiple cases where plumbers arrived within hours to address plumbing emergencies. This reliability has earned them strong loyalty among clients who have repeatedly used their services over the years. Customers frequently report satisfaction with the pricing of Dried Piper's services. Many find the rates to be fair and reasonable, particularly in contrast to experiences with other providers, some of whom have been described as overly expensive. Positive feedback notes the absence of upselling tactics, with plumbers focusing on fixing the problem rather than recommending unnecessary replacements. Several reviews reflect a high level of trust in the team's knowledge and recommendations. Clients appreciate that Dried Piper's staff take the time to explain issues and suggest preventative maintenance tips, thereby demonstrating a commitment to customer education and long-term service quality. Still, there are notable negative experiences mentioned, particularly regarding unreturned calls and delayed follow-ups, causing dissatisfaction among a few customers. Instances where communication broke down have been highlighted, leading to disappointment, especially after initial positive engagements. In some cases, customers mentioned issues with perceived escalating costs compared to previous visits. In conclusion, while Dried Piper Plumbing enjoys a solid reputation for their professional, fair, and timely service, addressing communication lapses and consistently following up on all client interactions could enhance their overall customer satisfaction. Overall, most customers express strong recommendations for the company, indicating that their positive impressions outweigh the criticisms. Read less